Renfrewshire Council

Managing discipline and grievance course for managers

Who this course is for, what you will learn, how the course is delivered, before you take the course, next course dates, how to book a place on the course.

Who this course is for

This course is for managers, supervisors, and team leaders to learn how to carry out discipline and grievance processes appropriately.

What you will learn

On this participative workshop you will:

  • Practice our approach to discipline and grievance situations using scenarios.
  • Examine the behaviours required as a manager when dealing with these issues.
  • Examine the different question types and questioning skills.

How the course is delivered

A blended approach to delivery, which includes a combination of:

  • a trainer-led online workshop
  • interactive e-learning 
  • group work activities.

The workshop is delivered online through MS Teams and takes two hours to complete.

Before you attend the workshop

The disciplinary procedures and grievance procedures are not covered in the workshop, so you must complete both of the elearning modules before you can attend the workshop:

You must complete both e-learning modules before you submit a nomination form. You will not be added to the waiting list or invited to attend a workshop until you have completed these e-learning modules.

You will only be considered to have completed this course, once you have completed both the elearning and the online workshop.

Next workshop dates

The workshop is delivered online through MS Teams on these dates:

  • Thursday 7th March 2024, 10am to 12 noon
  • Wednesday 24th April 2024, 2pm to 4pm
  • Thursday 16th May 2024, 10am to 12 noon

How to book a place on the course

Once you have completed both of the e-learning modules, if you would like to register your interest in attending a workshop and being added to our waiting list, please use this Course Nomination Form.

For more information, email:

If you have additional requirements, please let us know when you apply for the course.