Renfrewshire Council

Coaching conversations

Learn how to have influential and engaging coaching conversations that unlock potential and raise awareness and responsibility in others, enabling them to think of solutions and ideas to put into action.

Course Outline

This e-learning course explains what coaching is, the key skills of a coach and provides a model to use when having coaching conversations with team members about work task and goals, quality of work, delegation, learning and development conversations, goals and action plans, and much more.

Course Objectives

By completing this course, you will:

  • Understand the process of coaching and how it can be used.
  • Understand the benefits of coaching for the individual, manager and wider organisation.
  • Understand the skills required of a coach and how to structure a coaching conversation.

Suitable for

Managers, Supervisors and Team Leaders.


iLearn module Coaching Conversations

Online Workshop - Available on Demand 

A 2-hour Coaching Conversations online workshop is available to attend, subject to demand.

The purpose of the workshop is to provide you with the opportunity to practice having a coaching conversation using the GROW model, and to receive feedback on this. Due to its practical nature, it would help the person coaching if the coachee had a real issue to discuss and you will be required to identify two challenges, issues or goals that you could use as a subject for a coaching conversation at the workshop. 

You must complete the Coaching Conversations e-learning module before you submit a nomination form. You will not be added to the waiting list or invited to attend a workshop until you have completed this e-learning module.

Once you have completed the e-learning course, if you would like to register your interest in attending a workshop, please complete the Course Nomination Form and you will be added to our waiting list.

For more information, please e-mail:


Arrangements will be made on request for delegates with additional requirements.