Supportive and challenging conversations course outline

Having supportive and challenging conversations as a line manager can be tricky, and you may avoid them for that reason. This course will equip you with the necessary skills to have those conversations.

Course outline

This e-learning course looks at occasions when we might need to have supportive and challenging conversations with our individual staff. This course looks at the role of the manager and identifies the necessary skills required to have such conversations.

Course objectives

In this elearning course, you will:

consider your previous experiences and challenges
recognise the planning and preparation required
reflect on how your own emotions may need to be managed
recognise the skills required.

Suitable for

Managers, task leaders, team leaders, and supervisors.

Format

iLearn module Supportive and Challenging Conversations

Additional information

If you have additional requirements, let us know and we will make arrangements for you.

Renfrewshire Council