Neighbourhood Services
What Neighbourhood Services can help with, how to contact them, other housing related services.
What Neighbourhood Services can help with
We can help with:
- issuing new rent payment cards
- setting up direct debits
- rent arrears
- investigating noise nuisance
- advising on benefits
- addressing antisocial behaviour
- Housing Application Enquiries
- telling us about tenancy changes (including anyone moving in or out of your household)
- telling us about a change in your circumstances
- applying for a Discretionary Housing Payment (DHP).
How to contact Neighbourhood Services
Call us on 0300 300 0222 or email your local housing office:
Let us know if you require information to be sent to you in another format; for example Braille, large print or tape/CD, or if you require information to be provided in another language.
Contact details for other housing-related services
How to contact other housing related services:
- Housing repairs: 0300 300 0300 (including emergency out of hours repairs)
- Benefits: 0300 300 0222
- Rent arrears: Freephone 0800 085 9126
- Homelessness: 0300 300 1203
- Home contents insurance: 0300 300 0222
- Housing Options Advice: 0300 300 0222