Renfrewshire Council

What Neighbourhood Services can help with

We can help with:

• issuing new rent payment cards
• setting up direct debits
• rent arrears
• investigating noise nuisance
• advising on benefits
• addressing antisocial behaviour
• Housing Application Enquiries
• telling us about tenancy changes (including anyone moving in or out  of your household)
• telling us about a change in your circumstances
• applying for a Discretionary Housing Payment (DHP).

How to contact Neighbourhood Services

Call us on 0300 300 0222 or email your local housing office:

• johnstone.hps@renfrewshire.gov.uk
• renfrew.hps@renfrewshire.gov.uk
• paisley.hps@renfrewshire.gov.uk

Let us know if you require information to be sent to you in another format; for example Braille, large print or tape/CD, or if you require information to be provided in another language.

Contact details for other housing-related services

How to contact other housing related services:

• Housing repairs: 0300 300 0300 (including emergency out of hours repairs)
• Benefits: 0300 300 0222 
• Rent arrears: Freephone 0800 085 9126
• Homelessness: 0300 300 1203
• Home contents insurance: 0300 300 0222
• Housing Options Advice: 0300 300 0222