Renfrewshire Council

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You won't be able to make debit or credit card payments on Sunday 17 October 2021 between 4.30am and 6.30am, due to essential payment system maintenance.

Pay your rent

How you can pay your rent online, by direct debit or standing order, over the phone or at PayPoints or in person.

We will give you a swipe card to pay your rent. We will also send you a statement on request showing the payments you have made.

You can also pay your rent online, access your rent account and check your balance online if you sign up for a MyAccount .

If you are struggling, you may be able to get help with paying your rent

Ways to pay

Pay online

Sign up or log in to MyAccount  to make an online rent payment and view your rent account online.

By direct debit or standing order

Call 0300 300 0222 selecting option 1 and we can set this up for you. You can also pay your rent by direct debit or standing order by printing off one of the forms from 'Related documents' and following the instructions

By phone

Touchtone phone payment by debit or credit card: just phone 0300 300 0300 (option 2 followed by option 1) available 24 hours a day.

By PayPoint

use your swipe card to pay your rent at PayPoint facilities throughout Renfrewshire, for example, at cash collection points in your local corner store

In person*

You can pay your rent at:

  • our Johnstone or Renfrew Customer Service Centres Housing Office
  • the cash collection desk in the Customer Service Centre, Renfrewshire House
  • automated payment kiosks in some local libraries (Foxbar, Glenburn, Ferguslie Park) and community centres (Gallowhill, Johnstone Castle)
  • your local post office.

*Please note our customer service centres in Paisley, Johnstone and Renfrew are currently closed for in-person services due to the coronavirus pandemic.

Payment system maintenance in 2021

Note that we cannot accept debit or credit card payments every third Sunday of every month between 4.30am and 6.30am due to essential system maintenance. Dates are as follows:

  • Sunday 18 July
  • Sunday 15 August
  • Sunday 19 September
  • Sunday 17 October
  • Sunday 21 November
  • Sunday 19 December