Service request

If you’re unable to put your bins out, we may be able to help.

We can:

• take your bins out on your collection day
• empty them
• return them to a specific location on your property.
   

We can help if you:

• are unable to take your bins out yourself due to a physical or medical condition
• do not have anyone physically able in your household aged 14 or over
• do not have someone you can ask for help, such as a neighbour or a relative.

Once you apply, a council officer might arrange to visit you to confirm that you’re eligible. We can only offer this service to people who need it.

You can apply for yourself, or you can ask someone else (such as a neighbour or a relative) to apply on your behalf.

If applying online, you or the person applying on your behalf will need an email address.

You’ll need to tell us:

• your age
• any medical conditions
• if you’re registered as disabled
• if you live with anyone aged 14 or over and why they cannot put the bins out
• where you store your bins and any details about steps, gates, and path surfaces.

You'll need to give us:

• proof of date of birth, such as a birth certificate or passport
• proof of address, such as a utility bill or appointment letters from a hospital, GP, or dentist.

You’ll also need to give us either:

• a supporting letter from a social worker, paid carer, health worker, or housing officer
• evidence of a medical condition.

Acceptable evidence of a medical condition could include one of the following:

• proof that you receive benefits such as:
  • Personal Independence Payment (PIP) – mobility element
  • Disability Living Allowance (DLA) – mobility element
  • Adult Disability Payment (ADP) – mobility element
  • Employment and Support Allowance (ESA) – for physical and mobility health issues
  • Universal Credit – limited capability for work related activity element
  • Pension Age Disability Payment  
  • Attendance Allowance
• hospital or GP letters detailing the condition
• NHS delivery notes for support equipment
• personal receipts for purchased support equipment as well as both of these.

You’ll be able to upload your evidence when you apply using the online form. If you prefer, you can send us photocopies of your evidence by post instead:

Apply for help to take your bins out

If you do not want to apply online, you can apply by phoning us on 0300 300 0300.

It will take up to 10 days for us to review your application.

We’ll send you a letter in the post to confirm that we’ve approved your application. This letter will also include some “Assisted Collection” stickers for you to stick on your bins. These stickers will help our bin collectors know which bins you’d like them to collect.

Your assisted collection service will begin within 2 weeks of the date shown on your approval letter.

Make sure to store your bins in a location where our bin collectors can access them. Any gates should be unlocked and in good working condition. Any dogs should be secured somewhere else to help keep our bin collectors safe.

Annual review

We review all assisted collections each year. You’ll need to tell us if your circumstances change and you no longer need help to take your bins out.

Moving house

If you move house, you need to tell us so we can update our records.

This service is free.

How the service works during school term time and holidays

During school term time

During school term time, children who attend St James' Primary or Mossvale Primary will go to Shortroods O.S.C service. Children who attend Glencoats Primary or St Fergus Primary will go to Ferguslie After School Care.

Staff from our out of school care service will pick your child up from their school at 3pm and take them to the service.

You should collect your child from the service by 5:45pm.

During school holidays and in-service days

During school holiday periods and in-service days, children at both services will go to the Shortroods campus in Mossvale and St James Primary School.

Operational hours during school holiday periods and in-service days are 8am to 5:45pm.  

Snacks will be provided at the service during term time and school holidays, but your child will need to bring their own packed lunch during school holidays and in-service days.

If you have registered your child with a private or voluntary out of school care service, you should contact them directly to find out drop off and pick up arrangements.

For more information on out of school care services in Renfrewshire, email outofschoolcareenquiries@renfrewshire.gov.uk.

More information

Find out more information on childminders, after school, holiday and activity clubs for school age children (Parent Club website).

Out of school care services provide childcare support for parents around the school day during term time and during school holidays.

The services are available for primary school pupils in Renfrewshire.

You can apply for a place for your child at our out of school care services if you are in employment, further education, or training.

Private and voluntary organisations may have different conditions to use their service.

Council-run services

We run 2 out of school care services in Renfrewshire.  

Shortroods O.S.C (Out of School Care) service is located in Mossvale Primary School and St James Primary School, Paisley. This service can accommodate children who attend either of these primary schools.

Ferguslie After School Care is located in Glencoats Primary School, Paisley. This service can accommodate children who attend Glencoats Primary School and St Fergus Primary School.

Both services are open from 3pm to 5:45pm during school term time and offer a variety of indoor and outdoor activities.

During school holidays, both services are open from 8am until 5:45pm but operate from the Shortroods campus in Mossvale Primary School and St James Primary School.

Private or voluntary organisations

There are 36 out of school care services in Renfrewshire operated by private or voluntary organisations. These are registered with the Care Inspectorate to deliver childcare for school age children.

You can see registered out of school care services (Care Inspectorate website). Type in your town or village and select 'daycare of children' to see the list of services in your area.

The Scottish Childminding Association (SCMA) also provides a list of childcare services for school age children provided by childminders.

You can use the find a childminder page to see the list of SCMA registered childminders in Renfrewshire (Scottish Childminding Association website).

When you apply, you’ll need to select the days of the week you would like to request out of school care at either Shortroods O.S.C (Out of School Care) or Ferguslie After School Care.

Apply online for out of school care at Shortroods O.S.C or Ferguslie After School Care.

If you're looking to use a private or voluntary out of school care service, you should contact them directly to discuss getting a place for your child.

We’ll contact you by phone and email to let you know if your child has been given an out of school care place at Shortroods O.S.C or Ferguslie After School Care.

You’ll need to complete enrolment paperwork for your child before they start with the service.

We’ll email this paperwork to you, and you can return it to us by email. You can also complete this in person at the service.

After you have completed the enrolment paperwork for Shortroods O.S.C or Ferguslie After School Care, your child can start going to the service.

Costs for out of school care may vary between service or organisation.

What wraparound care is

You may be able to buy additional childcare hours around your child’s 1140 hours of free nursery and childcare entitlement at council-run nurseries.  

This is called wraparound care.

Private and voluntary nurseries and childminders may provide wraparound places. You should contact your preferred setting directly for more information.

Who can apply

Parents or paid carers can purchase additional care around their child’s free  nursery and childcare entitlement to support their employments, training or education. 

This wraparound care can be during school term-time, extended hours during the day or during the year (such as school holidays). 

You can also purchase early learning and childcare for children from birth to 3 years of age. This will depend on what is available at each nursery.

Wraparound provision is prioritised in line with our  nursery, early learning and childcare admissions policy criteria:

How much it costs

You’ll be charged at the current rate for wraparound care set by the council. The head of your preferred nursery can tell you what this rate is.

You may be able to get a discount if:

• you are a student in full time education
• you’ll have more than one child going to the nursery or childminder
• Pension Guarantee Credit
• Income Support
• Job Seekers Allowance (Income Based)
• Maximum working Tax Credit- income threshold applies
• Tax Credit with a Disability Element
• Council Tax Reduction Scheme
• Housing Benefit
• Employment and support allowance (Income Related)
• Attendance allowance  
• Disability Living Allowances (Child Element)
• Universal Credit - income threshold applies
• qualifying benefits in line with free school meals and / or clothing grants.

We’ll invoice you every 4 weeks.

You can make payments:

• at our council offices
• at your post office
• by telephone
• using childcare vouchers.

You'll need to complete and sign an agreement to purchase additional (wraparound) childcare before your child takes up their place. This will be a legal contract between you and Renfrewshire Council.

Your child's place will then be reviewed every 6 months.

Before you apply

You should contact the head of your child’s council-run nursery or childminder to discuss your request and your requirements first.

How to apply

 Download and fill in the application form to purchase additional (wraparound) care:

You’ll need to provide your requirements, including what additional hours of childcare you need, in your application.

You can then return this form to your child’s council-run nursery or childminder.

After you’ve applied 

The head of the nursery will review your application first. If they can offer you a place or the hours you want, your placement will then need to be approved by the Admissions Panel, who are responsible for the allocation of places.  

The head of the nursery or childminder will let you know if your application has been successful or not.

Our decision

We apply an admissions policy to ensure all applications are treated fairly and transparently.  

See our admissions policy for early learning and childcare:

If you're not happy with our decision or feel we have not considered your application properly, you should discuss this with the head of the nursery.

You can also contact Children's Services for more information or advice by:

• email cssupport@renfrewshire.gov.uk
• phone 0300 300 0170.

Or write to us at:

Children's Services 
Council Headquarters 
Renfrewshire House 
Cotton Street 
Paisley 
PA1 1TZ

More information

Find out more information on childminders, after school, holiday and activity clubs for school age children (Parent Club). 

What a deferred entry to primary school is  

If your child reaches the age of 5 between 1 March 2026 and 28 February 2027, they should start primary school in August 2026.  

If your child is still 4 years old on the day they would start Primary 1 (P1), you can ask for an additional year of free nursery or childcare and apply to defer their entry to primary school.  

This means they will start school the following year, when they have turned 5.  

Find out more about what a free nursery or childcare place is.

Who can get an additional year at nursery or childcare 

You can ask for an additional year of free nursery or childcare if:

• they are still 4 years old on the date they are eligible to start school
• their 5th birthday is on or between the first day of term in August 2026 and 28 February 2027 and you feel they would benefit from an extra year of nursery  
• they have significant additional support needs.

Defer your child’s place at Primary School

There are 3 steps you must complete to ask for an additional year at nursery or childcare and defer your child’s entry to school:

1. contact your child's nursery or childcare centre to let them know that you would like an additional year of free early learning and childcare.
2. register your child for Primary 1 (P1) at school, but select on the form that you want to defer their start at primary school for a year. The registration period usually takes place during the first week in November. If you miss the registration period, contact your local catchment school to arrange registration.
3. apply to defer your child’s entry to primary school online.

You can ask your child's current nursery or childcare centre to help you if you have any problems completing the forms.

After you’ve applied

We’ll send you a letter to confirm that a deferred entry to school has been agreed.

Once you get your letter confirming the deferred entry, you'll need to register your child at their local school again next year. Their school place for this year will be offered to another child.

You can ask for your child to continue at their current nursery or childcare provider, or we can provide them with a funded place at one of our council-run nurseries or council-funded nurseries or childminders.  

If you want your child to go to a private nursery or childminder not funded by us, you will have to pay for this cost.

Early entry to school

If you would like your child to start school before their 5th birthday, you can find out what to consider and how to apply for early entry to school.

More information

If you would like more information or advice, you can contact our Children's Services by:

• email cssupport@renfrewshire.gov.uk
• phone 0300 300 0170  

Or write to us at:

Children's Services
Council Headquarters
Renfrewshire House
Cotton Street
Paisley
PA1 1TZ

Mar a chlàraicheas sibh ur clann airson foghlam Gàidhlig

Clann a’ tòiseachadh na bunsgoile

Ma tha sibh a’ fuireach ann an Siorrachd Rinn Friù agus ma tha dùil ann gun tòisich ur pàiste ann an Clas 1 (C1), dh’fhaodadh sibh clàradh airson Foghlam tro Mheadhan na Gàidhlig aig Bunsgoil an Iar.

’S urrainn dhuibh seo a dhèanamh air-loidhne aig àm a’ chlàraidh.

Faighibh a-mach barrachd mu chlàradh airson Clas 1 aig an sgoil.

Ma tha sibh a’ gluasad a Shiorrachd Rinn Friù

Ma tha sibh a’ gluasad a Shiorrachd Rinn Friù agus ma tha ur pàiste ann am Foghlam tro Mheadhan na Gàidhlig mar-thà ann an sgìre eile, bu chòir dhuibh greim fhaighinn air Bunsgoil an Iar gus còmhradh a ghabhail mu ur pàiste a’ gluasad don sgoil.  

Gheibh sibh greim air a’ cheannard le:

Às dèidh ur clàradh airson Foghlam tro Mheadhan na Gàidhlig

Gheibh Bunsgoil an Iar greim oirbh le cuireadh gu sèisean fiosrachaidh agus tachartasan eile gus taic a thoirt do ur pàiste ag eadar-gluasad don sgoil.  

Bidh cothrom ann tadhal air an sgoil agus coinneachadh ri na luchd-obrach, coimhead air na clasaichean agus sgoil san fharsaingeachd.  Faodaidh sibh ceistean sam bith a tha agaibh fhaighneachd.

Ma tha ur pàiste ann an sgoil-àraich bruidhnidh a’ bhunsgoil ris an sgoil-àraich mu thaic sam bith a dh’fheumar airson na h-eadar-gluasaid.  

Ma tha feumalachdan taice a bharrachd (FTB) aig ur pàiste no ma dh’fheumas sibh taic a bharrachd sam bith a thaobh an eadar-gluasaid, bu chòir dhuibh greim fhaighinn air a’ cheannard le:

Còmhdhail sgoile

Ma tha ur pàiste a’ frithealadh Foghlam tro Mheadhan na Gàidhlig aig Bunsgoil an Iar, bheir sinn còmhdhail dhaibh ma tha iad a’ fuireach nas fhaide na 1 mhìle air falbh bhon sgoile.

Faighibh a-mach cò as urrainn còmhdhail sgoile fhaighinn.

Foghlam tro Mheadhan na Gàidhlig aig ìre na h-àrd-Sgoile

Chan eil Foghlam tro Mheadhan na Gàidhlig aig ìre na h-àrd-sgoile aig Siorrachd Rinn Friù an-dràsta.  

Ma tha ur pàiste a’ frithealadh Bunsgoil an Iar agus ma tha iad airson cumail orra le foghlam Gàidhlig anns an àrd-sgoil, feumaidh sibh iarrtas a chuir a-steach gu ùghdarras ionadail eile aig a bheil e.

’S e ‘Iarrtas àite-sgoile’ a tha seo.  Feumaidh sibh iarrtas àite-sgoile a chuir a-steach leis an ùghdarras ionadail eile.  

Mura h-eil ur pàiste airson cumail orra le foghlam Gàidhlig faodaidh sibh iarraidh air àite aig an àrd-sgoil anns an sgìre-sgoile aca fhèin ann an Siorrachd Rinn Friù.

Mar a bheir sibh taic do ur pàiste ann am foghlam Gàidhlig

Ma tha ur pàiste ann am Foghlam tro Mheadhan na Gàidhlig aig Bunsgoil an Iar, chan eil feum aca air Gàidhlig a bhruidhinn aig an taigh.

Ged nach eil feum air Gàidhlig aig an taigh, bheir e taic mhòr do leasachadh cànain aig ur pàiste ma brosnaicheas sibh iad a’ leughadh, a’ sgrìobhadh, ag èisteachd ri agus a’ bruidhinn na Gàidhlig taobh a-muigh na sgoile.  

Bheir iad buannachd mhòr bhon àrainneachd bhogaidh a tha ann am Foghlam tro Mheadhan na Gàidhlig oir tha fianais ag innse gu bheil e:

• nas fhasa a bhith a’ fàs fileanta ann an Gàidhlig ma thòiseachas iad a h-ionnsachadh aig aois òg.
• nas fhasa cànain eile ionnsachadh.
• a’ leasachadh nan sgìlean cognatach aca leis a bhith a’ bruidhinn nas motha na aon chànan.

Airson cuideachadh a’ lorg cothroman gus na sgìlean Gàidhlig agaibh a leasachadh, cuir post-d gu: cssupport@renfrewshire.gov.uk.

Barrachd fiosrachaidh

Ma tha sibh ag iarraidh barrachd fhiosrachaidh mu Fhoghlam tro Mheadhan na Gàidhlig aig Bunsgoil an Iar, bruidhnibh ris an sgoil le: 

Ma tha ceist agaibh san fharsaingeachd mu Fhoghlam tro Mheadhan na Gàidhlig cuiribh post-d gu education@renfrewshire.gov.uk agus bruidhinn ris an sgioba foghlaim. 

’S e Foghlam tro Mheadhan na Gàidhlig (FMG) a bhios ann nuair a thèid teagasg air adhart, anns a’ chiad dol a-mach, tro cànan na Gàidhlig, le Beurla a’ dol a teagasg mar dàrna cànan.  

Ann am Foghlam tro mheadhan na Gàidhlig, bidh na clasaichean, an t-ionnsachadh, na measaidhean, agus an curraicealam air fad, air an teagasg ann an Gàidhlig a-mhàin eadar Clas 1 agus Clas 3.  

Thig Beurla a-steach eadar Clas 4 agus Clas 7, ach, ’s e Gàidhlig fhathast na prìomh chànan na sgoile.

Thòisich Siorrachd Rinn Friù a’ tabhann Foghlam tro Mheadhan na Gàidhlig ann an Lùnastal 2022 do sgoilearan aig aois na bunsgoile.  

Faodaidh pàrantan an clann a chlàradh airson Foghlam tro Mheadhan na Gàidhlig aig Bunsgoil an Iar ann am Pàislig.

Faighibh a-mach barrachd mu Fhoghlam tro Mheadhan na Gàidhlig aig ìre na Bunsgoil ann an Alba (gaidhlig.scot)  

Chan urrainn do sgoilearan tòiseachadh ann am Foghlam tro Mheadhan na Gàidhlig aig Bunsgoil an Iar ach ann an Clas 1.

Chan urrainn do sgoilearan gluasad a-steach do chlasaichean nas sìne ach nan robh iad ann am Foghlam tro Mheadhan na Gàidhlig roimhe.

How to register your child for Gaelic school

Children starting primary school  

If you live in Renfrewshire and your child is due to start Primary 1 (P1) at school in August, you can register your child for Gaelic Medium Education at West Primary School.

You can do this online during the registration period.

Find out more about registering your child for Primary 1 (P1) at school.

If you’re moving to Renfrewshire

If you’re moving to Renfrewshire and your child is already receiving Gaelic Medium Education at school in another council area, you should contact West Primary School to discuss transferring your child to the school.

You can contact the headteacher of West Primary School by:

After you’ve registered for Gaelic school

West Primary School will contact you to attend an induction and events to support your child’s transition to Gaelic Medium Education.

This includes visiting West Primary School to meet the staff, see the classrooms and facilities, and a chance to ask any questions you or your child may have.  

If your child is currently at nursery, the school will also speak with their nursery to discuss transition support.

If your child has additional support needs (ASN) or requires any kind of additional help with their transition, you should contact the headteacher of West Primary by:

School transport

If your child is attending Gaelic Medium Education at West Primary School, we’ll provide transport if they live more than 1 mile away from the school.

See who can get home to school transport.

Gaelic Medium Education at secondary school

Gaelic Medium Education is currently not provided at secondary school in Renfrewshire.  

If your child attends West Primary School and wants to continue Gaelic Medium Education at secondary school, you’ll need to apply for a place at a neighbouring council school that provides this.

This is called a placing request. You’ll need to submit the placing request to the neighbouring council.

If the placing request has been accepted, we’ll arrange and fund transport to the neighbouring council school.

If your child does not want to continue Gaelic Medium Education at secondary school, you can request for them to go to the secondary school in their catchment area in Renfrewshire.

How to support your child's Gaelic education

If your child is having Gaelic Medium Education at West Primary School, they do not need to speak Gaelic at home.  

However, encouraging your child to speak, read, and write in Gaelic outside of school will help them to develop their language skills and fluency.

They’ll also benefit from immersive learning in Gaelic in the classroom as it:

• is easier for them to become fluent in Gaelic the earlier they start learning it
• helps them learn other languages
• improves their cognitive development by speaking more than one language.

For help finding opportunities to further yours or your child’s Gaelic skills outside of school, email cssupport@renfrewshire.gov.uk. 

More information

If you'd like more information about Gaelic Medium Education at West Primary, contact the school directly by:

If you have a general enquiry about Gaelic Medium Education, email education@renfrewshire.gov.uk to speak to our education support team.

Gaelic Medium Education (GME) is where pupils are taught mainly through Gaelic language at primary school, with English being taught as a second language.

In Gaelic Medium Education at primary school, all classes, learning, and assessments (curriculum) will be taught entirely in Gaelic from Primary 1 to 3.

English language skills are brought in more from Primary 4 to 7, but Gaelic is still the main language of teaching for every subject and every part of the curriculum.  

Since August 2022, we have offered Gaelic Medium Education to primary aged pupils in Renfrewshire.

Parents and carers can register their child for Gaelic Medium Education at West Primary School, Paisley.

Find out more about Gaelic Medium Education at primary school in Scotland (gaidhlig.scot). 

Your child can only begin Gaelic Medium Education at West Primary School when they start Primary 1 (P1).

West Primary cannot accept children transferring in older classes unless they previously went to a Gaelic school elsewhere.