Renfrewshire Council

Digital Champions

We've all had to learn new digital skills to keep pace in these challenging times. But are you the person everyone comes to when things don't go to plan with Microsoft Outlook, Word, Excel, PowerPoint, or Teams?

Then we need you as a Digital Champion for your area.

Apply to become a Digital Champion.

What a Digital Champion is

Digital Champions are people who help build the digital skills of others through offering one to one support and small group training with colleagues.

That includes:

  • answering quick queries
  • offering one to one support
  • signposting training resources
  • responding to questions from our iLearn community
  • supporting digital skills training with colleagues.

Our plan is to roll out a network of Digital Champions across the Council that's there to support you and your colleagues when they need a bit of help with basic digital skills or to get to grips with new systems and tools.

Why we need you

When we're not sure about something, it's often much easier to ask someone for help who is already a trusted, friendly, and familiar face.  

You know your colleagues, their strengths and confidence levels. You know the challenges that they face every day. That's why we need your help.

What you need to be a good Digital Champion

You don't have to have the best digital skills in the world. You just need to be a quick learner who is a step ahead of most of your team when it comes to using digital tools.

And of course, you'll be patient, enthusiastic, and keen to share your knowledge.

What you'll gain

You'll be recognised for the vital role that you are already playing in your team.

You'll grow your own network by getting to know like-minded people across the Council, and you'll get the chance to benefit from their skills and experience, too.

We'll support you with relevant, timely training that will help you work more efficiently. It also means that you will have great tips to pass on to your colleagues to get them up to speed.

It's rewarding. You will know that you are making a difference to the people around you, helping them do their jobs better and ultimately to provide a better service to the people of Renfrewshire.

Time commitment

We understand that you already have a full workload. So, all we are asking is for a time commitment of around two to three hours per month.

This will be enough time for you to participate in short, regular training sessions with us to develop your own digital skills as well as getting to know how you can support your colleagues as a Digital Champion. Some of that time will be be spent answering questions from your colleagues or helping us reply to questions posted on the iLearn community pages.

How to get involved

If you are excited about using digital tools to work in a smarter way and you want to help others to do the same, we'd love to hear from you.

Have a chat with your line manager to see if this opportunity is right for you and your team. Then if you'd like to proceed, complete the application form.

Once you have submitted your application, we will invite you to an information session on Microsoft Teams where we'll explain a bit more about the important role Digital Champions have and how you can start to help your colleagues.