Renfrewshire Council

Money, benefits and financial help you could get

Where to get advice about paying your bills, mortgage or rent, benefits you could claim, council tax reductions, help with food, school meals, energy bills, self-isolation support grant, paying for a funeral and where to get more support.

We understand that the cost of living is increasing the financial hardship faced by many, and people may be concerned about their ability to cover costs, make payments and pay bills, including Council Tax or rent payments.

On this page:


Help with paying your bills or mortgage

It's important to get the right advice as soon as you know you will struggle to pay your bills or your mortgage.

You should speak to your bank, energy supplier, our Council Tax team and any other organisation you are due to pay. Most organisations have ways to support you to change how you pay your bills or mortgage right now. 

You can call our Advice Works team on 0300 300 1238 or email adviceworks@renfrewshire.gov.uk for free, impartial and confidential advice about money and debt.

The Renfrewshire Citizens Advice Bureau is a local, independent charity that provides free, impartial and confidential advice and information that will give you the tools you need to sort out any issues or problems. You can call them on 0141 889 2121.


Help with paying your rent

What to do if you are having problems paying your rent, other help available, claiming benefits or accessing crisis grants.


Benefits you could claim

If you are no longer being paid by your employer, you have lost your job and you don't qualify for any self-employed support, you should apply for all the benefits that you are entitled to, such as:

Universal Credit if you are on a low income or out of work

You should also apply for Council Tax Reduction and Housing Benefit if you are eligible. 


Reduce your Council Tax

Council Tax Reduction is awarded to people on a low income to help with the cost of their bill. You can apply whether you own or rent your home.

You can apply for Council Tax Reduction online. 


Apply for Housing Benefit

You can apply online for Housing Benefit to help with your rent.

Discretionary Housing Payment (DHP)

If you need help to pay your housing costs, you may qualify for help from a council fund called Discretionary Housing Payments (DHP).

These are extra payments made to help with housing costs like some or all of a rent shortfall over a few weeks or a new tenancy rent deposit

You can apply online for a Discretionary Housing payment or report a change in circumstance through MyAccount.

If you have any queries relating to Discretionary Housing Payment, email our Benefits team

Note that Discretionary Housing Payments for under occupancy are added to a Housing Benefit claim automatically.


If you don't have any money for food

You can apply for Universal Credit or a Crisis Grant from the Scottish Welfare Fund.

If you have children, you can apply for a Best Start Foods payment from Social Security Scotland.

Renfrewshire Foodbank can also help you with food if you are in crisis.


Energy bills and advice

Where you can get energy advice about bills, ways to save energy, heating systems, grants, and funding for your home, how we can help.


Self-isolation support grant

A self-isolation grant is available for those in low paid employment or self-employment who are in receipt of low income benefits and will lose income as a result of having to self-isolate to prevent the spread of coronavirus (COVID-19). The grant is also available to people who have responsibility for a child, or are a carer for someone who has to self-isolate.

More details about the self-isolation support grant


Help with paying for a funeral

Firstly, we're so sorry to hear that you've suffered a bereavement. The restrictions on attending funerals make this an incredible difficult time for you and your loved ones.

The Council runs a Respectful Funeral Service that can help you during this difficult time.

You can also apply for a Funeral Support Payment from Social Security Scotland.

See more information about death and bereavement support.


Other support

These organisations and services can also help with money issues:

If these issues are affecting your mental health, find out where you can get help and support.