Renfrewshire Council

*** This information might not be up to date. Check our Coronavirus (COVID-19) pages for the latest information ***

While the Coronavirus outbreak continues, please apply for a crisis grant online.

Latest information and guidance on Coronavirus and benefits, money and debt advice

 

Apply for a Crisis Grant

We may be able to help with a Crisis Grant if you are on a low income and suffering financial hardship because of something that has happened to you or your family. This could be because of an emergency like an unexpected expense or because of a disaster like fire or flood damage.

We can help with: 

  • living costs in an emergency or because of a disaster 
  • replacing household goods because of a disaster. 

On this page: 

    Apply for a Crisis Grant 

    The Coronavirus has changed the way we work but we still want to help. For now, it's best to complete the form online using the link below: 

    Apply online for a Crisis grant

    If you need a bit more help to apply, you can call us on 0300 300 0204 (Monday to Thursday 8.45am to 4.15pm, Friday 8.45am-3.25pm).  

    After you apply, we will contact you within 2 working days to let you know if we are able to help.  

    When we decide, we will look at how severe your situation is and how this affects you and your family.  

    Who can apply? 

    You must be 16 or over to apply. Normally you should also be entitled to one of the following benefits, although this is not essential: 

    • Income Support/Job Seekers (Income based) 
    • Employment Support Allowance (Income related) 
    • Pension Credit (Guarantee Credit/Saving Credit) 
    • Universal Credit. 

    How we give you the Grant 

    We can pay the sum of money directly into your bank account. If you don't have a bank account, we can give you a voucher that you can take to a local PayPoint outlet. 

    Will I get a Grant if I apply? 

    The amount of Scottish Welfare Fund funding we can spend each year is limited. This means that we can't help everyone who applies.  To help us decide, your application will be given a high, medium or low priority depending on your needs and circumstances. 

    If you don't have any other way of paying for what you need, we can consider a grant, depending on priority.  

    We will carry out checks to make sure that you need the items you have requested. These checks can include: 

    • obtaining confirmation from other departments and agencies involved in representing customers and or assisting them with their applications 
    • carrying out home visits prior to any award being made. 

    When we can't help 

    Unfortunately, you won't qualify for a grant if you: 

    • have made a claim for a Department for Work and Pensions (DWP) benefit and it is delayed. You can apply for a Short-Term Benefit advance instead. Contact the DWP on 0845 600 1506. 
    • have already received three crisis grants in the last 12 months. In exceptional circumstances it may be possible to offer a further one off payment. 
    • have applied for the same grant in the last 28 days without a change of circumstances. 

    Ask for a review 

    If you aren't happy with our decision, there are some situations where you can ask us to review our decision.