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Reflect on a constantly changing working environment, consider how you cope with change, and strategies for adapting to change.
Understand how to use influence and personal impact to increase your chances of success and gain commitment.
Learn how to structure team meetings so they are more effective and consider meeting alternatives where appropriate.
Understand what emotional intelligence is and how it can help you express your emotions appropriately and show empathy.
How to set up your substitute on Business World if you have planned leave or if you are off work sick.
How to submit Overtime/Allowances claims on Business World and helpful reminders about submitting your claim
How to reset your password, change your existing password or update your email address on Business World.
How to appeal a parking fine, what happens after you've made an appeal.
How we aim to support you if your absence from work is due to mental health, addiction or gambling issues.
What local youth voice groups are, the Scottish Youth Parliament, and how to get involved.
