Renfrewshire Council

Staying safe online: your role in cyber security

Learn how to protect yourself and the Council from cyber crime.

Cyber Security web header pink background You may be aware of the recent media reports of another Scottish local authority targeted by a cyber criminals. It's a stark reminder of the very real threat we face and it underlines the responsibility we all share in protecting the Council from cyber crime.

If you haven't already done so, you are urged to complete your mandatory cyber security training 'RenTalks: How to spot a phish', on iLearn as soon as possible. You will learn the tell-tale signs of a scam—like seemingly urgent requests for personal information or money, or a sender name and email address that don't match—and you will understand how to safely deal with any communication you receive that doesn't seem quite right.

Staying safe online

Once you have completed your mandatory cyber security training, you are encouraged to complete the related courses—Cyber Security: Top tips for staff and Passphrases and security—that are also available on iLearn.

The technology and methods used by cyber criminals are continually evolving. So, it's vital that you stay up to date with the latest information and advice. Check out cyber security architect, Carol Peters blog for colleagues and visit the National Cyber Security Centre and RenSafeOnline for more guidance to help you stay safe online at work and at home.

What to do if you suspect a cyber threat

Scams can come through any form of online communication like email, instant message, and social media. If you spot an unusual message, you should delete it immediately and you should never follow any hyperlinks, open any attachments, or forward the message to anyone, including ICT.

If you think you have interacted with or responded to a possible threat incorrectly, you must act quickly to minimise any danger. Stay calm and immediately:

  1. Stop using your laptop/PC/device
  2. Call the ICT Service Desk by phone on 0141 487 0000. Remember, the sooner you contact us the sooner we can help.

Protect yourself, protect Renfrewshire Council

Remember, cyber attacks can immobilise our internal systems, prevent the delivery of essential services, disrupt salary payments and result in the theft of personal information by fraudsters.

Our ICT team are always working hard to protect our council network. But it only takes one person to get caught out by an online scam for cyber criminals to gain access to our systems.

Play your part in protecting the Council by learning to stay safe online and completing your mandatory cyber security training today.

Published Friday 10 November 2023