Business and licensing

You can contact us if you need to talk to us about your Business Improvement District (BID) levy for Paisley town centre, including billing and querying the charges.

Before you contact us, you can:

• find out more about the Paisley town centre Business Improvement District (BID), including the ballot information
• view the BID area (Paisley First).

It helps if you can give us your BID reference number (find it at the top of your most recent bill).

Use the business rates online form to contact us. Select the option to 'Make a General Enquiry - BID (Business improvement District) - Paisley First'.

Contact us about BID

You can download the latest lists of Renfrewshire organisations receiving business rates relief.

We need to know if a business property has a new tenant. This is so we can charge the new tenant, not the old tenant, for the property’s future business rates.

Either the new tenant or the property’s owner needs to tell us about the change in tenancy.

You should decide between you which one of you will tell us about the change in ownership. There’s no need for both of you to tell us.

Tell us about a change of tenancy for business rates

We need to know if a business property has been sold to a new owner. This is so we can charge the new owner, not the old owner, for the property’s future business rates.

Either the property’s buyer or seller needs to tell us about the change in ownership.

You should decide between you which one of you will tell us about the change in ownership. There’s no need for both of you to tell us.

Tell us about a change of ownership for business rates

Register for e-billing if you’d like to get your business rates bill by email instead of getting a paper bill in the post.

Before you register for e-billing for business rates, make sure you have your business rates reference number (find it at the top of your most recent bill).

If you have any questions before you register, contact us online.

Register for e-billing for business rates

We’ll contact you by email or text, depending on the information you gave us when registering, to let you know once we’ve switched you to e-billing for business rates.

We’ll aim to contact you within 10 days.

After that, you’ll start getting your business rates bills by email.

You can contact us if you need to talk to us about your business rates, including billing, responding to our request for information, and more.

There are separate forms if you’d like to apply for business rates relief.

Before you contact us, make sure you have your:

• business rates reference number (find it at the top of your most recent bill), unless you’re a new ratepayer
• valuation reference number (find it by searching for your business’s postcode on the Scottish Assessors’ Association website).

Contact us about business rates