Support and assistance

Contact us about business rates

What this service is

You can contact us if you need to talk to us about your business rates, including billing, responding to our request for information, and more.

There are separate forms if you’d like to apply for business rates relief.

Before you contact us

Before you contact us, make sure you have your:

  • business rates reference number (find it at the top of your most recent bill), unless you’re a new ratepayer
  • valuation reference number (find it by searching for your business’s postcode on the Scottish Assessors’ Association website).

How to contact us

Contact us online