Renfrewshire Council

Who we are 

Renfrewshire Council is a local authority established under the Local Government etc. (Scotland) Act 1994. Its head office is located at Renfrewshire House, Cotton Street, Paisley PA1 1AN. 

Why we need your personal information

We want to capture the views of as many tenants and residents as possible to help us shape the investment plans for each area. Please note the Housing-led Regeneration and Renewal Programme Questionnaire is not mandatory, however we would encourage you to take part in the survey as the information we receive will help refine the investment plans for your area and ensure the views, needs and preferences of people who currently live in the area are met.

We have asked you to complete the Housing-led Regeneration and Renewal Programme Questionnaire to allow us to undertake analysis of consultation findings and to identify any differences in respondents' views and opinions based on specific demographics. We also use your information to verify your identity where required, contact you by post, email or telephone and to maintain our records.

Legal basis for using your information

The Housing (Scotland) Acts 1987 and 2001 impose statutory duties on the Council to consult with tenants and other individuals in relation to housing regeneration and renewal proposals. As such, processing your personal information submitted on the Housing-led Regeneration and Renewal Programme Questionnaire is necessary for the performance of a task carried out in the public interest of the Council and is also necessary to assist the Council in fulfilling its legal obligations. 

In conducting the Questionnaire, we also need to process more sensitive personal information ('special category data') about you for reasons of substantial public interest, as set out in the Data Protection Act 2018. It is necessary for us to process this more sensitive information to carry out our key functions as set out in law.

You can find out more details about our role on our privacy policy page. 

Who do we share your information with?

We will not share the information you provide in response to the Housing-led Regeneration and Renewal Programme Questionnaire with external organisations. Your information will be processed by Council staff and will be used internally to develop the regeneration proposals.  

How long do we keep your information for?

We only keep your personal information for the minimum amount of time necessary. Sometimes this time period is set out in law, but in most cases, it is based on the Council's business need. We maintain a Records Retention Schedule which sets out how long we hold different types of information for. You can view this on our website.

Once the Council no longer needs to keep your information, it will be securely destroyed.

Your information rights

You have the following rights:

• The right to be informed about how your information will be used.
• The right of access to your personal information.
• The right to rectification, which is the right to require the Council to correct any mistakes.
• The right to request the erasure of any personal information held by the Council where the Council no longer has legal reason to hold the information.
• The right to request that your information is only processed in certain ways.
• The right to data portability.
• The right to object to the Council processing your personal information.

Please note that these are not absolute rights as there may be circumstances where the Council is legally obliged to process your information in a particular way.

Complaints 

When we ask you for information, we will abide by all relevant legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. However, if you are unhappy with the way we process your personal data you have the right to complain. Any complaints regarding your data should be addressed to the Council's Data Protection Officer, Allison Black who can be contacted by email at: dataprotection@renfrewshire.gov.uk 

If the matter is not resolved, you can contact the Information Commissioner's Office, who can also provide independent data protection advice. The address and contact details for the Information Commissioner's Officer are:

45 Melville Street
Edinburgh
EH3 7HL
Telephone: 0131 244 9001
Email: scotland@ico.org.uk

If you do not have access to the internet, you can contact us on 0300 300 0300 for hard copies of any of this information.