Renfrewshire Council

Request a review of your council tax reduction

What a review of your council tax is, how to ask for a review of your council tax reduction, if you're not happy with our decision, if you want the Council Tax Review Panel panel to review it again.

What a review of your council tax is

If you are dissatisfied with our Council Tax Reduction decision, you can write to us to request a review.

You must do this within two months of the decision.

A review will consider the amount of income a person has with the amount that a person needs to live on (known as their applicable amount).

This will vary depending on the circumstances of the individual and their dependants.

The review request must state the reasons why you think the Council Tax Reduction decision is incorrect.

How to ask for a review of your council tax reduction

You can make a request for a review: 

  1. at one of our Customer Service Centres
  2. email:
  3. post: Renfrewshire Council, Benefit Services, Cotton Street, Paisley, PA1 1AN.

We'll consider the request and reply with our decision in writing within two months.

If you're not happy with our decision

If after receiving your review decision from us, you remain dissatisfied then you can ask for an independent ruling from the Local Taxation Chamber.

The Local Taxation Chamber is an independent body which is in addition to the Scottish Tribunals Service, providing an additional review service to safeguard individual's rights to administrative justice when assessing individual's eligibility for Council Tax Reduction.

They'll consider the facts presented to them and give an independent ruling as to whether the decision made by us is correct or not.
If you want the Local Taxation Chamber to review the decision again review, you or your representative should make your request for a second review:

  • email:
  • phone: 01698 390 012
  • write to: Local Taxation Chamber, Bothwell House, First Floor Hamilton Business Park, Caird Park, Hamilton ML3 0QA.

You can only request a review by the Local Taxation Chamber if we have already carried out an internal review.

The only exception to this is if you do not receive a written response from us within two months of you requesting a review.

In this case, you or your representative can make a request in writing for an independent ruling from the Local Taxation Chamber. 
More information can be found at on the Local Tax Chamber website.