Report

Our Community Justice priorities

We'll support the national aim to prioritise early diversion and intervention, where safe to do so, by improving our understanding of how many people receive alternative measures to prosecution. 

We'll make progress to make sure that robust, high-quality interventions and public protection arrangements are available in Renfrewshire. We'll develop proposals for early intervention services with appropriate referral pathways.

We'll review the services we have to offer individuals accused or convicted of an offence to make sure information sharing and transitions between services are as best they can be.

We'll work together to strengthen our leadership, engagement, and integrated approach by looking at who we are, what we do and how we do it. 

Our Community Justice Outcome Improvement Plan and Annual Report

Community Justice Scotland oversees the work being delivered in each council area. 

Every Community Justice Partnership is required to have a plan which explains what they intend to do to reduce offending and re-offending in their local area.

Community Justice Scotland will give us feedback on the plan and give us support with things that we want to improve.

We'll write a new plan every three years, but there will be annual reviews so that we can check our work is on track and that the priorities are still the right ones for Renfrewshire.

Our performance against national outcomes will initially be measured against national indicators and then - once agreed by our partnership - appropriate local evidence. 

We'll develop a detailed action plans for priority areas. Progress against action plans will be reviewed by our Community Justice Renfrewshire Strategic Group and submitted to Community Justice Scotland as part of the national reporting mechanism.

We understand that circumstances can change quickly, and our partnership will remain open to emerging needs and opportunities and take steps to re-align our focus as necessary.

Effective community justice can benefit whole communities.

A strong Community Justice approach depends on effective engagement, creating opportunities to have conversations with our communities - including those who commit and fall victim to crime - to understand their thoughts, feelings and opinions on what justice should look and feel like in Renfrewshire.

This insight helps us identify the work we need to do to educate and inform what Community Justice is and the benefits it can bring.

Community Justice is about providing preventative activities to address some of the issues around health and wellbeing, employment, accommodation, and substance misuse that we know are linked to offending behaviour. 

A Community Justice approach also requires lots of different groups and organisations to work together. This means we can draw on the skills, knowledge, and expertise of individuals across different sectors.

What the report includes

We gathered evidence through consultation with partners, reports and analysis of attainment and achievement data to measure our progress. 

What the report will do

This evaluation helps us identify where we are performing well and the areas that need improvement. This is how we target our priorities for improvement over the coming year.

Our Education Standards and Quality Report shows the contribution and improvements made by our children, young people, staff and partners across the school year 2024 to 2025. 

It sets out the progress made towards achieving the outcomes outlined in our Education Improvement Plan for 2024 to 2025.

Current report

Read the latest building standards performance report:

Contact us

If you'd like more information about the annual performance report, contact us:

The Annual Performance Report for Building Standards:

• explains our building standards service's vision and priorities
• measures our performance against agreed goals and targets
• shows how we deliver verification services (services that assess building warrant applications and confirm compliance with building regulations)
• helps us identify opportunities to improve our service.

We provide this report as part of the national performance framework for verifiers (Scottish Government website).

Our commitment to Best Value

We're committed to continuous improvement and delivering Best Value for people in our communities.

To support audit and scrutiny activity, we have long-established processes of self-assessment. This helps us understand areas where we're doing well and where we could improve.

Self-assessment

To support the Best Value review on Leadership and Strategic Priorities, we recently carried out a corporate self-assessment based on the Public Service Improvement Framework (PSIF) model. We're currently developing the next phase of our self-assessment approach, which is a commitment in our Council Plan.

You can read more about our current performance, which we report on regularly.

Best Value reports

As part of Best Value auditing, we're subject to a range of external audits.

On 5 June 2025, the Accounts Commission published their findings from their discussion on the Best Value report on Renfrewshire Council, written by the Controller of Audit. 

You can read the main report and key facts  Best Value Renfrewshire Council reports on the Audit Scotland website. 

See our recent Best Value reports:

All Scottish councils are subject to the Best Value framework, which was introduced in the Local Government Scotland Act 2003.

This identifies areas of good practice, how a council compares with other authorities, and any areas for improvement.

Best Value also requires organisations to make sure there is good governance and effective management of resources. This is while also making sure activities focus on improvement and deliver the best possible outcomes for the public.

Council Plan 2022 to 2027

The Council Plan describes our strategic priorities as a council, the actions we will take to deliver these, and some of the measures that will help demonstrate the improvements we make.

It sets out how we will work with our communities, our partners, and businesses to make Renfrewshire a great place to live, work and visit.

Our priorities are:

• Place: working together to enhance wellbeing across communities
• Economy: building an inclusive, green and resilient economy (matching people, skills and opportunities)
• Fair: nurturing bright, happy and healthy futures for all
• Green: leading Renfrewshire to Net Zero
• Living Our Values: making a difference together.

We also have a cross-cutting theme running through the Council Plan - Improving outcomes for children and families.

The Leadership Board get progress reports on the Council Plan every six months.   

Public performance report (How are we doing?)

All our services are here to make sure that everyone living in Renfrewshire enjoys a good quality of life. This performance report is designed to help you make your own judgement about how we are doing.

Every year, we report on our performance. Like other local authorities, we participate in the Local Government Benchmarking Framework, where we report our performance against 108 indicators to an organisation called the Improvement Service.

We also provide information about some projects, initiatives that the council and partners are delivering on.

See the latest public performance report.

Service-level performance

Each council service produces a Service Improvement Plan which sets out how they will contribute to the delivery of the Council Plan priorities.

These Service Improvement Plans are approved by Policy Boards and performance reports are provided twice a year. 

See outturn reports on a full year's worth of activity for these services:

Services may also choose to provide additional updates on performance as needed. This will include everything from updates on how quickly phone calls are answered to an inspection report on a local school.

Benchmarking

Benchmarking allows us to compare our performance so that we can identify best practice, learn from each other, and improve what we do.

Local Government Benchmarking Framework

All 32 councils are measuring a common set of performance indicators called the Local Government Benchmarking Framework. This national framework brings together performance indicators from each local authority and provides benchmarking data on a wide range of key services such as education, housing, and adult social care. 

We include this benchmarking information in our Public Performance Report (How are we doing?)

Find more information on the Local Government Benchmarking Framework website.

Other benchmarking

Services also use data from other sources to understand how we are doing compared with other organisations. 

This can include statistical information all councils provide to the Scottish Government or to organisations such as the Scottish Housing Regulator.   

We include some of these in our service improvement plans and other papers that are available in the meetings section of our Committee and Councillors website. 

Elected members and Council Boards are regularly provided with performance reports.

Our key performance reporting is focused on:

• Council Plan 2022 to 2027
• Public performance report (How we are doing)
• Service-level performance
• Benchmarking

Housing regulator

We are regulated by the Scottish Housing Regulator to protect the rights of our tenants and people using our housing services.

Reviewing our performance

The regulator looks at:

• our responsibilities as a registered social landlord
• how well we are delivering our housing and homeless services.

Our performance is measured against the Scottish Social Housing Charter which sets out the standards and outcomes all registered social landlords aim to achieve.

The Scottish Housing Regulator website has performance information about us including:

• our assurance statement on how we are meeting regulatory requirements
• the regulator's engagement plan.

Our current performance report 

Our current performance report is from April 2025 to March 2026.

We're required to report performance against indicators set by the regulator.

Our report covers:

• the quality of our council housing
• rent collection, rent arrears, rent loss and factoring
• how well we carry out repairs and safety checks
• managing and supporting our tenancies
• resolving anti-social behaviour
• responding to complaints
• tenant satisfaction with our services
• the regulator's engagement plan.

View our current performance report.

Complaints and serious concerns

The Scottish Government's Social Housing Charter sets out the standards social landlords need to achieve. Social landlords include registered social landlords (RSLs) - such as a housing association or co-operative - and councils.

The Scottish Housing Regulator monitors, assesses and reports on the performance of landlords in achieving these standards.

Read their fact sheet to learn what to do if you have complaints or serious concerns (Scottish Housing Regulator).

Tenant satisfaction survey

We carry out a tenant satisfaction survey every 2 years.

The latest survey was carried out in 2026 and captured the views of 1,200 households.

The survey questionnaire was based on 6 key questions developed by the Scottish Housing Regulator (SHR) to assist in evaluating performance against core Charter indicators and outcomes.

In addition to the 6 Charter questions, the survey included a range of questions covering all aspects of service delivery that assists in service planning and future priorities.

The survey provided independent information on our tenants’ views in relation to: 

• their own homes, neighbourhoods and general environment
• services provided, and how these could be improved
• value for money
• How we communicate with tenants and how they prefer to receive information.

91% of tenants surveyed were very or fairly satisfied with the overall service provided by Renfrewshire Council as a landlord. This is an improvement from previous surveys and was better than the Scottish average for local authorities. 

The 2026 survey shows improvement across all core Charter indicators, with results showing significant improvement from the previous surveys and exceeding Scottish Local Authority averages. All 6 Scottish Social Housing Charter indicators recorded improvements and now exceed the Scottish Local Authority average

What was reviewed

Stantec visited Dargavel Village to experience the design and flow of people and transport within the village and those leaving and arriving.

They assessed pedestrian, cyclist and car movements, especially during school drop-off and pick-up times, and how this impacts capacity on the wider road network and at road junctions. 

The review involved examination of information about Dargavel Village, the current primary school and proposals to build a new school. This included:

• the Dargavel Village masterplan
• Western Link Road plans
• Dargavel Village Leisure Services Strategy
• Bishopton Park Transport Assessment Report
  the School Travel Plan.
• Stantec also visited Dargavel Village to experience
• the design and flow of people and transport within
• the village and those leaving and arriving.

This information was included in modelling to understand the future impact of a second primary school. 

The key review suggestions were shared during information sessions and public meetings that formed part of the statutory consultation and are included in supporting information online. 

Conclusions

It concluded there is plenty of junction capacity to support a new primary school of 800 pupils in the proposed site location, and suggests different recommendations and options, rather than a prescribed list, we can consider to enhance active travel in the village. 

This will support us - working with the community - to progress options that, when combined, deliver the best solution for children and young people travelling to and from school and for other road users. 

Recommendations

The review also recommended improvements are introduced in phases. This will mean prioritising improvements such as a new drop-off and pick-up zone at Dargavel Primary School. 

Other steps will be introduced later, as the Western Link Road completes and during the construction and operation of the new primary school, due to open in August 2027.

Full report

Read the full Dargavel development - review of active travel provision June 2024

Stantec also provided a further analysis of active travel linked specifically to the site of the new school. This analysis was included in the final consultation report in May 2024.

In January 2024, we appointed Stantec, experts in transport design and engineering, to carry out a review of levels of active travel provision in Dargavel Village. 

The review helped us understand traffic, transport and movement issues related to the existing Dargavel Primary School and the requirements to consider when planning for a new primary school.