Appeal a council tax decision

If you think we've made a wrong decision related to your council tax, you can appeal that decision. This means we'll review it again and consider changing our decision.

For example, you can appeal if:

• we’re charging you council tax and you do not think that you’re the person who should be liable to pay it
• you think you should be receiving a discount or you’re not receiving the correct amount of discount
• you think your property should be exempt from council tax.

Appealing your property’s banding

Do not appeal to us if you think your property’s council tax band is wrong.

Council tax bands (Scottish Assessors Association website) are determined by the assessor for the Renfrewshire Valuation Joint Board, not by the council.

If you think your property's council tax band is wrong, you'll need to 'make a proposal' to the Scottish Assessors Association to change your council tax band. Find out how to do this on the Renfrewshire Valuation Joint board website.

You'll need to tell us what decision you're appealing, why you think it is wrong, and what evidence you'd like us to review. You can appeal only because you think a decision is wrong, not because you think it is unfair. 

You or your representative must sign your appeal. The appeal must include:

• your name, your current address, and the date
• the address of your property (if different to your current address)
• the reference number and date of issue shown on your council tax bill
• your reasons for appealing and any evidence you’d like us to review that supports your appeal.

You must continue to pay your existing council tax bills while you're waiting for our response, which could take up to 2 months. If your appeal is successful and we change our decision, we'll adjust your account.

Appeal a council tax decision in writing by sending your appeal to:

If you’ve appealed a council tax decision and are not satisfied with our response, you can request an independent review from the Local Taxation Chamber.

You can only request an independent review from the Local Taxation Chamber if you've already appealed directly to us and received our response - or if it's been more than 2 months since you appealed and you've still not received our response.

To request an independent review, contact the Local Taxation Chamber by:

Learn more about how to request an independent review (Local Taxation Chamber's website).