Service disruption

Microsoft global Outlook outage affecting council email access

Publication date
13 November 2026
Last revised
13 November 2026

Microsoft are experiencing a global Outlook outage. This is being worked on by their teams. They have not given a timeframe for when access will be restored.

The company have stated the outage hasn't been caused by a cyber-security breach.

Council employees currently have no access to email.

You can contact us by calling Customer Services on 0300 300 0300. Our website and online forms are available.

We apologise for the inconvenience. We will keep you updated.