Accounts

Review and appeal

Appeal a business rates decision

What you can appeal

If you think your business rates bill is higher than it should be, you can appeal. This means we'll review your business rates and consider changing how much you need to pay.

You can appeal:

  • your business rates bill
  • your business rates relief
  • the net value of your property.

Business rates relief is any discount we give you off your business rates bill. You’ll only receive relief if you’ve applied for it.

The net value of your property is the assessor’s estimate of how much annual rent your property could earn. Renfrewshire’s assessor is the Renfrewshire Valuation Joint Board. They must revalue all properties every 5 years. The most recent valuation applies from 1 April 2023.

Before you appeal

Before you appeal, you should make sure you understand your current business rates.

To ask about your business rates, you can either:

To ask about the net value of your property, contact the Renfrewshire Valuation Joint Board.

How to appeal

Appeal your business rates bill or business rates relief

You should appeal your business rates within 29 days of receiving your bill.

Appeal your business rates in writing by sending your appeal to:

Director of Finance and Resources 
Renfrewshire House
Cotton Street 
Paisley 
PA1 1AD

In your appeal, you’ll need to tell us why the business rates we’re charging you are not correct.

Appeal the net value of your property

You should appeal the net value of your property within 6 months of:

  • becoming the owner, tenant, or occupier
  • the assessor changing the net value of your property.

Appeal the net value of your property in writing by sending your appeal to:

Renfrewshire Valuation Joint Board
Robertson Centre
16 Glasgow Road
Paisley
PA1 3QF

In your appeal, you’ll need to tell the assessor why the net value of your property is not correct.

After you appeal

You must continue to pay your current business rates bills while you're waiting for a response, which could take up to 2 months. If your appeal is successful and we change our decision, we'll adjust your future payments or give you a refund.