Universal Credit is a payment to help with your living costs. It's paid either once or twice a month. It is managed and paid by the Department for Work and Pensions (DWP).
If something goes wrong or you are not happy with our services, tell us. We can try to resolve your complaint quickly or give you an explanation about a decision we've made.
Find out what additional support needs (ASN) are, what support we provide in schools and nurseries, and how to request additional support for your child.