Make an enquiry about your address or request an address change

There are 3 steps to help resolve issues with your address not being recognised.

1. If you’re having problems choosing your address for deliveries or with utilities providers, tell us by email addressenquiries@renfrewshire.gov.uk. We'll attempt to resolve the problem and tell delivery and utility companies.
2. Apply to have your address formally confirmed by us so that other organisations can recognise it.
3. Request that your property has its address changed, such as the addition or change of a name.

You need to be the resident at the address having the issues.

You can apply to have your address formally confirmed by us so that other organisations can recognise it.

You can request that your property has its address changed, such as the addition or change of a name.

What you cannot use it for

This service is for an existing property only.

If your property is being created from a new-build, merger or sub-division, and requires an official address, see [ request street naming and numbering for new developments. ]

There’s no cost for the first step where we attempt to resolve issues you have in selecting your address for deliveries and with utilities providers.

It costs £80 to have your address formally confirmed by us.

It costs £80 to change a property name or number.

Step 1: problem with your address

If you're having problems choosing your address for deliveries or with utilities providers, we'll attempt to resolve the problem and tell delivery and utility companies.

Tell us by email addressenquiries@renfrewshire.gov.uk   

Step 2: official confirmation of your existing property's address

You can apply to have your address formally confirmed by us so that other organisations can recognise it.

It costs £80 to confirm an address.

Apply online:

Confirmation of existing property address 

Step 3: request an address change

You can request that your property has its address changed, such as the addition or change of a name.

It costs £80 to change a property name or number.

Apply online:

Change of property name or number

After you've submitted your request for an official confirmation of your existing property's address, we'll contact you with details of how to make a payment and what we'll do next.

After you've submitted your request for a change of property name or number, we'll contact you with details of how to make a payment if you did not do this during your application.

We aim to acknowledge an application or request within 5 working days. Completion of the service will vary depending on the type of query or request, but in all circumstances we'll try to resolve it as soon as possible.

All changes to property numbers or names and to street names will follow the Street Naming and Numbering Protocol.

We'll only change street names or numbers where there is a clear and unavoidable need to resolve confusion or an error.