What this service is
Let us know if you find an issue with a parking machine and you cannot pay for parking.
Before you apply
If your nearest parking ticket machine will not let you pay, you still need to try to pay for parking.
Use another parking ticket machine
If another parking ticket machine is nearby, you should use that machine instead.
Pay using RingGo
You can pay for parking by using the RingGo app:
- on a smart device
- by visiting the RingGo website
- by phoning RingGo on 0141 437 8378.
If there is not another machine and you cannot use RingGo
If there are no other parking machines nearby and you're unable to use RingGo to pay for your parking, then you can park for free - but you still need to fill in our online form to report the faulty parking machine and provide your vehicle registration number.
How to report a faulty parking ticket machine
Report online
Use our online form to report a faulty parking ticket machine.
You can also use this form to provide your vehicle registration number to park for free if there are no other parking machines nearby and you're unable to use RingGo to pay for your parking.
After you’ve reported the fault
Thank you for reporting the fault. We may contact you for more information.