Manual

New Tenant Pack

Publication date
19 March 2026

What it is

We give a New Tenant Pack to all council tenants when they sign the papers to move into their new council home.

The pack includes two booklets:

  • a tenant information pack - which covers moving in, paying your rent, protecting your home, and more
  • repairs handbook - which covers what repairs we're responsible for, how to report repairs, asbestos safety information, and more.

Download a copy

You can download copies of the tenant information pack and repairs handbook:

Other formats

Contact us if you'd like a printed copy of the information pack in, large print, audio, Braille, or another language: