Information governance and requests

You have a right to access the personal information we hold about you. This is called a Subject Access Request (SAR).

You can ask the council to provide you with environmental information like the state of elements or places, protective measures; legislation reports; or other factors.

You have the right, by law, to access information produced by public authorities including Renfrewshire Council. This is called a Freedom of Information (FOI) request.

Making an insurance claim through your insurance company or directly to the council, what happens with your claim, how long it takes, liability, if you claim benefits or in debt.

You can raise an issue with us in a formal process called making a petition.