What this guide is
It’s important to be prepared in case your home ever has a loss of utilities.
Read the information on this page to help prepare for a loss of your power, water or gas supply.
Power cuts
Power cuts could happen at any time.
Read these tips to help you prepare for a power cut and loss of other utilities (Ready Scotland website).
Phone 105, now your power provider, if you have an unexpected power cut.
Read these tips on what to do during a power cut (Scottish Fire and Rescue Service website).
Planned power cuts
Planned power cuts could last for several hours. This ensures power providers share the power supply fairly with their customers. Power providers will usually let you know if to expect a planned power cut, but this might not be possible during an emergency.
Loss of water
Check if there are any water outages in your area (Scottish Water website) if you lose your water supply.
Contact Scottish Water (Scottish Water website) if you need to speak to someone about it.
Loss of gas
Phone 0800 111 999 to report a gas emergency to the National Gas Emergency Service.