List

Emergency contact numbers

Publication date
9 October 2025

What this list is

This is a list of phone numbers and other contact details for different types of urgent situations.

Emergencies 

Phone 999.

Non-emergencies

Phone 101 to contact the police in an urgent situation that is not an emergency.

Medical help and advice

Phone 111 to contact NHS 24 for urgent but not life-threatening medical help and advice.

Emergency Alerts

Emergency Alerts is a UK Government service that will warn you if there's a danger to life nearby.

In an emergency, your mobile phone or tablet will receive an alert with advice about how to stay safe.

You may get alerts about severe flooding, fires or extreme weather.

Learn more about Emergency Alerts on the UK Government website.

Flooding

Phone us on 0300 300 0380 to report an emergency flooding issue.

Report a blocked drain or non-emergency flooding issue online. 

Power cuts

Phone 105 to report a power cut.

To contact Scottish Power directly, phone them on 0800 092 9290.

If there are exposed cables or damaged equipment, that’s an emergency – phone 999.

Learn more about preparing for and dealing with a power cut (Power Cut 105 website).

Gas emergencies

Phone 0800 111 999 to report a gas emergency to the National Gas Emergency Service.

Water issues

To report a water issue to Scottish Water:

Council services

Phone us on 0300 300 0380 to report another emergency.

If you live in a council home, find out how to report a housing repair.