Service request

National Entitlement Card (NEC) for over 60s

Fee
Free

What the National Entitlement Card (NEC) is

The National Entitlement Card (NEC) is for people in Scotland aged 60 or over to get free bus travel and reduced fares on coaches, trains, and the Subway in the Strathclyde area.

Who can apply

If you are aged 60 or over and you live in Scotland , you can apply for a NEC.

What you can use the card for

You can use your NEC for:

  • free bus travel in Scotland
  • reduced fares on coaches, trains, and the Subway in the Strathclyde area
  • library membership or leisure centre membership. 

How much it costs

NEC cards are free. 

There's no cost for applying, renewing, or replacing your card.

Before you apply for a NEC

When you apply, you'll need to provide:

  • proof of your identity
  • proof of your current address
  • a recent 'passport-like' photograph.

You can find out about the card, eligibility, and what proofs are required on the Transport Scotland Website.

How to apply for a NEC

Apply online

You can apply online through the getyournec.scot website.

You can use a device, like a laptop, tablet, or smartphone to take a digital photo and upload it with your application.

Get your NEC

Apply by email or post

If you cannot apply online, you may be able to apply in person through the post office. Check if this is available at your local branch.

Send your application form to:

SPT Concessionary Travel Card Office

Address and postcode

Buchanan Bus Station 10 Killermont Street Glasgow G2 3NW

After you’ve applied

It normally takes up to 4 weeks from when we receive your application by post to when you get your card.

Change, replace, or renew your card

You can change, replace, or renew your card online if:

  • your card is lost, damaged or stolen
  • you need to change the photo on your card
  • your address has changed.

If your card has expired or is due to expire, you should apply at least 5 weeks before your card expires for SPT to provide you with a new card.

You'll need your 16-digit card number to change or replace your card online. If you do not know the number on your card, you should apply for a new card online or get an application form from your local post office.

If you cannot change, replace, or renew your card online, contact the SPT Concessionary Travel Office for help:

SPT Concessionary Travel Card Office

Address and postcode

Buchanan Bus Station 10 Killermont Street Glasgow G2 3NW

Buchanan Bus Station

Check the SPT website for updates before going to the SPT Concessionary Travel Card desk at Buchanan Bus Station to make sure it's open.