Renfrewshire Council

Our information promise

What we will do with the personal information you give us and the data protection audit by the Information Commissioner's Office (ICO).

Renfrewshire Council has signed an information promise with the Information Commissioner's Office (ICO).

What we will do with the personal information you give us

We will:

  • Value the personal information entrusted to us and make sure we respect that trust.
  • Go further than just the letter of the law when it comes to handling personal information, and adopt good practice standards.
  • Consider and address the privacy risks first when we are planning to use or hold personal information in new ways, such as introducing new systems.
  • Be open with individuals about how we use information and who we give it to.
  • Make it easy for individuals to access and correct their personal information.
  • Keep personal information to the minimum necessary and delete it when we no longer need it.
  • Have effective safeguards in place to make sure personal information is kept securely and does not fall into the wrong hands.
  • Provide training to staff who handle personal information and treat it as a disciplinary matter if they misuse or don't look after personal information properly.
  • Put appropriate financial and human resources into looking after personal information to make sure we can live up to our promises.
  • Regularly check that we are living up to our promises and report on how we are doing.

Information Commissioner's Office (ICO) data protection audit

The Information Commissioner's Office (ICO) is the UK's independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.

They conducted a data protection audit of the ways Renfrewshire Council handles personal data data to assess how effectively we comply with the data protection legislation and best practice.

You can read the data protection audit report from 2013 [31KB] .