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Make a complaint about Renfrewshire Council

Who can make a complaint, what you can and can't complain about, how to make a complaint, what happens afterwards, if you're not happy with our response, complaints...

Food hygiene information and complaints

Our environmental health and food safety officers routinely inspect food premises in Renfrewshire and make sure that they comply with food safety law. Businesses...

Statutory nuisance complaints

What statutory nuisance complaints are, report a statutory nuisance, fixed penalty fines, Charges for default repairs and nuisance abatement work.

Complaints about taxis and private car hire

What to do if you want to make a complaint about taxis or private car hire services licensed by the Council, what information we need and who to contact about it....

Consumer advice

Trading Standards; phone, internet, TV & radio and postal complaints; bank, insurance or finance complaints; Citizens Advice Scotland. purchases outside the UK;...

Noise nuisance

How to make a complaint about noise, dog barking, noise from children, burglar alarms, industrial and commercial noise.

Your Council

Consultations, elections and voting, how to make a complaint, information about how the council is run, and a staff info section.

Factoring information for tenants and residents of council homes

Find out about the factoring register, factor responsibilities, complaints, customer satisfaction, and more.

Contact us

Online services and MyAccount, customer services, appointments at Renfrewshire House, how to make a complaint, compliment or suggestion.
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