Renfrewshire Council

What MyAccount is and how to sign up

What you can use MyAccount for, what you need to register, create your account, what our customers say about MyAccount.

Free, 24 hour access to council services. Quick. Simple. Secure. 

With MyAccount you can:

  • make a payment
  • arrange an uplift of bulky waste
  • apply for council tax discount, exemption or reduction
  • check your council tax balance and payments
  • set up a direct debit for council tax 
  • tell us about a change of address, household details or circumstances
  • order a certificate (birth, death, marriage, civil partnership)
  • view your rent account balance and payments
  • apply for housing benefit or discretionary housing payment (DHP)
  • new service added - order a certificate

View a list of services available on MyAccount

What you need to get an account

Registration and sign-in is powered by the Scottish Government's 'myaccount' service. It checks who you are and allows you to use a single account to access a range of Scottish public services online.

You'll need an email address. Use as your login after we send you the link to activate your account. 
You only need to complete the registration process once. From then on you can use your username and password to access a range of council services.

Create your account

Follow these steps to sign up for MyAccount:

  1. click the 'Sign-in | Register' button at the top of the page
  2. select 'Register for MyAccount'
  3. in the 'Create a new Account box' select Register
  4. complete the form

We'll send you 2 emails to confirm your username and give you a one-time password

When you have received these emails, you'll need to activate your MyAccount.

What our customers say

Join the 34,000 customers who have already registered

Here's what some of them have had to say:

  • "Very easy and stress free!"
  • "Outstanding!" 
  • "Efficient service, easy form to fill in"     
  • "Good site to use and well done to the IT folk that put it together"
  • "Very easy to follow"    
  •  "Site was very easy to use"