Renfrewshire Council

Last reviewed: 16.30, 25 May 2020

Health advice on Coronavirus

We continue to monitor the situation and keep up to date with the guidance published by NHS Scotland and the Scottish Government.

On this page:


Keeping informed

For the latest information on Council services, please visit Changes to Council services.

Sign up and follow our Twitter channel @RenCouncil for daily updates. 

We have launched a new recorded information line to provide the latest council service information to local people - 0300 300 0333. 

Our role is to deliver essential services and to help residents and staff stay informed, safe and well. We are working closely with Health Protection Scotland, Renfrewshire Health and Social Care Partnership, NHS Greater Glasgow and Clyde and Renfrewshire Leisure to monitor and respond to the national situation.


Latest government guidance

You can spread the virus even if you don't have symptoms.

Protect yourself and others by:

  • staying at home wherever possible;
  • only going outside for essential food, health and work reasons;
  • staying 2 metres (6 feet) away from other people (physical distancing);
  • washing your hands regularly;
  • washing your hands as soon as you get home.

You may leave your home to exercise, alone or with others from your own household, more than once a day. However, you must continue to maintain physical distancing at all times.

Read the full guidance on Staying at home and away from others.

These measures are in place to halt the spread of the illness, to protect the NHS and to save thousands of lives #StayHomeSaveLives.


If you have symptoms of Coronavirus

The most common symptoms of Coronavirus include:

  • high temperature or fever (37.8C or greater)
  • a persistent cough
  • shortness of breath. 
  • loss of taste or smell (updated 18 May)

If you have any of these symptoms, however mild, stay at home for 7 days from the day your symptoms started. This will help to protect others in your community while you're infectious. If you live with others, all other members of the household should stay at home for 14 days from the day illness began in the first person. The must continue to stay at home even if the first person recovers after 7 days.

You do not need to call NHS24 or your GP unless your symptoms do not get better after 7 days or your health condition changes significantly.

Who can get a test?

  • Any member of staff and/or a key worker is self-isolating because they are displaying symptoms of Coronavirus
  • If a member of staff and/or a key worker is self-isolating because someone they live with has symptoms, then that person they live with can also be referred for testing
  • All care home staff, whether they have symptoms or not, where there is a confirmed case of COVID-19.

Please contact your employer to discuss this.

For advice visit NHS Inform - Coronavirus (COVID-19).

Advice for specific groups


Coronovirus testing

The Scottish Government has announced the further expansion of coronavirus (COVID-19) testing to include anyone over the age of 5 and a broader range of key workers delivering essential services.

You can find more information on key workers and other groups now able to access testing here - Coronavirus testing.


Shielding and protecting the vulnerable

Helpline 0300 300 0230 (Mon to Fri, 8.45am-4.45pm, Sat & Sun, 10am - 3pm)

Shielding is for people, including children, who are at very high risk of severe illness from coronavirus (COVID-19). If you are within this very high-risk group, a letter from the Scottish Government Chief Medical Officer has been sent to you.   

The letter advises you to begin a complete quarantine and asks you do not leave your home at all for 12 weeks - not even for food, medicine or exercise.

Anybody you share a household with must minimise contact with you. This is different advice than for the rest of the population. Following it will greatly reduce the risk of you being infected and becoming seriously unwell.  

It means all your supplies i.e. food, medicine and key household products such as toiletries, will need to be delivered to you. Ideally, this support will be provided by family or friends, or through online shopping or medicine delivered direct from a pharmacy. 

But if this is not possible, the council and our partners will arrange to get your supplies to you. You can find more information on what Shielding means and how to contact us if you need our help here - Shielding and protecting the vulnerable


Support for those at high risk

Free helpline 0800 111 4000 (Monday to Friday, 9am-5pm)

If you have not received a letter from the Chief Medical Officer advising you to shield but are considered at high risk of contracting coronavirus (COVID-19) then you can still access localised support.

This applies to people in the following categories who do not have family or existing community support:

  • Adults over 70
  • People who are disabled
  • Those who require the support of mental health services
  • Pregnant woman
  • Adults under 70 who receive a flu jab for health reasons

If you are already receiving support to access essential food and medicine through family, friends or a community network then please continue to do so.

If you do not have people who can support you, call the free helpline on 0800 111 4000. The helpline is open 9am - 5pm Monday to Friday.

If you are on the shielding list, you can find out more about what this means and how we can help here - Shielding and protecting the vulnerable


Looking after your health and wellbeing

If you are staying at home it can feel more difficult than usual to take care of your health and wellbeing.

For tips on looking after yourself and others during the lockdown, see


If you are still in a workplace

If you are an essential worker and are still in the workplace, you should follow this advice:

  • Stay 2 metres (6 feet) away from other people;
  • Regularly clean and disinfect anything you touch frequently, such as surfaces, telephones, keyboards, door handles, desks and tables;
  • Wash your hands often - including at the beginning and the end of the day - with warm water and soap, or hand sanitiser, and ensure that hand washing facilities are available for all staff, contractors, service users and visitors;
  • All items in shared kitchen areas should be cleaned with warm water and detergent and dried thoroughly;
  • No food, such as crisps and sandwiches, should be left open for communal sharing unless individually wrapped.

Read the Scottish Government advice on Going to work.


Essential international travel

The Foreign & Commonwealth Office (FCO) advises against all but essential international travel. It advises all British travellers to return to the UK now. Read latest Coronavirus travel advice

Visit Fit for Travel for specific travel health advice.