Renfrewshire Council

1 September update

Our priority is to be a sustainable council and place customers, our workforce and the people who rely on our services at the heart of everything we do.

In June a paper was presented to councillors which updated them on the council's future financial position and the need for the council to be sustainable, responsive to changing local demands, and able to deliver services that put people's needs first.

In September  we will go back to councillors to update them on our plans to transform how we operate and empower staff and communities to improve services.

We have a track record of managing our finances well - reducing costs through debt smoothing, driving change through the Better Council programme and delivering services in a different way.

We're now concluding our Better Council programme and will shortly begin our next phase of change through a programme called 'Right for Renfrewshire'. This will take a fundamental look at our purpose, how we operate and the services we deliver - our processes, technology, information and assets, people and structures, and improve every aspect of what we do.


Right for Renfrewshire

The Right for Renfrewshire programme will be delivered over the next three years (2019/20 to 2021/22).

It will look at the council as a whole rather than individual services in isolation - and focus on the most important outcomes for local people.

It will look at every aspect of how we work and the services we deliver to make sure we are sustainable in future and can continue to deliver services that improve lives.

It will make the most of emerging opportunities such as developments in digital technology and the potential to influence and change services and ways of working; the strong partnership working across all sectors; and the changing and developing relationship with communities, especially as the Community Empowerment agenda develops and matures.

It's about looking at the very fabric of the organisation and deciding what sort of organisation we want to be. One that's:


Right for people:


Right for communities:


Building our capabilities

A fundamental part of the new change programme is examining our organisational capabilities - our ability to manage our resources and develop our people, and how we work as an organisation. This will help us to deliver the improvements you have suggested through Our Values, and make sure our work practices support the organisation we want to be in future. This will underpin future service design.

Work includes examining how we develop our workforce, encourage continuous professional development and career progression, identify future skills gaps and opportunities for staff to retrain, and how we equip staff to self-serve and access work-related information and news at any time.

A Programme Management Office has been set up to direct and support delivery of the new programme - including support from finance, HR and OD and communications.


What does this mean for you?

All services will be reviewed over the next three years as well as how we work as an organisation, so everyone will be affected in some way. Some services will be reviewed this year (2019-2020) and further information will be available from September.


Keeping you up to date

We will provide you with all the information you need to understand why we are changing, how this will impact on you, when it will happen and what the future will look like.

A guide for staff is being developed that will explain Right for Renfrewshire and where there are opportunities for you to be involved in the change programme and have your say in how services will look in future.

Any changes impacting on your service and the timeline of those changes will be shared with you by your manager.

This section of the intranet will be regularly updated with details on the general programme and Frequently Asked Questions that we will continue to add to as and when information becomes available.

Check out the latest issue of R Magazine for an interview with our new head of transformation, human resources and organisational development - Lee Neary.


Next update

The next update is scheduled for mid-September.


Published 1 September 2019