Phone numbers

0300 300 0300

This is the phone number for our Customer Contact Centre.

Call this number to speak to a customer services advisor trained to handle enquiries about a range of different services.

For all other enquiries, use the council switchboard on 0300 300 0330 or email us at customerservices.contact@renfrewshire.gov.uk

Emergencies

For emergency housing repair enquiries, phone 0300 300 0300 before 8am or after 6pm

To report road or street lighting faults, phone 0300 300 0300 before 8am or after 6pm

View a full list of emergency telephone numbers for the council and other service providers

What are 0300 numbers?

0300 numbers were designed by Ofcom for public sector organisations to use. 

Every 0300 number we use is linked to a landline number within the Council.

Calls to 0300 numbers cost no more than calls to landline (for example, 0141 or 01505) numbers and must count towards any inclusive minutes in the same way. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.

Revenue sharing – where the dialled party can receive a share of what the consumer pays to make a call – is also not allowed on calls to 0300 numbers. 

The Council does not generate revenue from calls to 0300 numbers.

Postal address

Renfrewshire Council
Renfrewshire House
Cotton Street
Paisley, PA1 1UJ

Renfrewshire House location map

 

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