Renfrewshire Council

Missed bin collection

How to check your bin collection day, why we could have missed your bin, how to tell us that we've missed your bin.

Check your bin collection day

If you think we've missed your bin, check your bin collection day to make sure you placed your bin on the pavement on the correct day. You can also use this feature to sign up for alerts to remind you when to put out your bins.


Why we could have missed your bin

If your bin was on the pavement on the correct day and we still missed it, it could be because:

  • your bin was not on the pavement by 7am
  • your bin was overfilled, so the lid could not close completely
  • your bin lid was open
  • your bin was too heavy to move
  • your bin had unsuitable items in it (check what items can and cannot go in each bin)
  • your brown bin did not display a garden waste permit (apply for a garden waste permit)
  • there was severe weather or other factors beyond our control
  • roadworks or parked cars blocked our access to your bin.

Tell us that we've missed your bin

We'll collect your bin between 7am and 6:30pm on your collection day. Do not report your bin as missing until after 6:30pm.

If we did not collect your bin when we should have, you'll need to tell us within 2 working days, and we'll return to collect it. 

Tell us that we've missed your bin.