Renfrewshire Council

J. Shearer Roofing Ltd

Trusted Trader member since May 2015

J Shearer logo
317 Clarkston Road, Muirend G44 3EJ
Tel: 0141 638 6613
Mob: 07720 099725

Services offered

Slate, tile and flat roofs (repair & new), lead work, gutters, fascia & soffit, Velux Windows, dormer window construction, chimneys, pointing & mortar work, roughcasting, roof inspections & health checks, general building, property maintenance, liquid roofing & protective coatings.

Number of customer reviewsAverage satisfaction score (out of 10)

154

9.2

The average satisfaction score is calculated from the following four questions which were rated between 1 for very poor, and 10 for excellent:

Customer satisfaction questionsAverage score (out of 10)
Value for money8.5
Quality of work9.3
Service9.5
Tidiness9.6

We also asked the following questions:

Did the traderYesNoNot applicable
Explain all costs95%2%3%
Give estimate/quote99%0%1%
Inform of any changes65%1%34%
Give receipt/invoice98%1%1%

Customer comments and scores (out of 10)


Date: 5 March 2018
Job description: Roof repair.
Customer comments: "Roof repair."
050318
Rating scores: Value:9  Quality:9  Service:10 Tidiness:10
Would you recommend this trader:
 Yes


Date: 9 February 2018
Job description: Roof repair.
Customer comments: "Job well done."
090218
Rating scores: Value:10  Quality:10  Service:10 Tidiness:10
Would you recommend this trader:
 Yes


Date: 22 August 2017
Job description: Replaced gutters, added dry verge system to gable end of roof.
Customer comments: "They did a good job. They were good with advice and answering queries. They came promptly and did what they said they would. When I noticed problems with the near gutter they came back immediately and fixed it. Price was a quoted."
220817.1
Rating scores: Value:8  Quality:9  Service:10 Tidiness:7
Would you recommend this trader:
 Yes


Date: 22 August 2017
Job description: replace broken downpipe.
Customer comments: "Everything was fine. Two very nice workers."
220817.2
Rating scores: Value:10  Quality:10  Service:10 Tidiness:10
Would you recommend this trader:
 Yes


Date: 22 August 2017
Job description: Replaced broken and missing rosemary tiles, checked whole roof for loose or damaged tiles and replaced.
Customer comments: "Comforting to know that there are still decent tradespeople about. Excellent company, very polite and helpful staff. Did the job on time and appeared when they said they would. Reliable and honest company. Will be getting them back later in the year. Would have no hesitation in recommending J. Shearer Roofing Ltd."
220817.3
Rating scores: Value:10  Quality:10  Service:10 Tidiness:8
Would you recommend this trader:
 Yes

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