Renfrewshire Council

James Mullin Roofing Ltd

Trusted Trader member since February 2014

James Mullin logo
125 Castle Gardens, Paisley PA2 9RA
Tel: 0141 849 0850
Mob: 07910 293 192

Services offered

Gutters, slates, tiles, Marley tiles, lead work, felt flashing, PVC fascias and soffits, chimney head removal, full re-roofs, Velux windows.

Number of customer reviewsAverage satisfaction score (out of 10)

90

9.5

The average satisfaction score is calculated from the following four questions which were rated between 1 for very poor, and 10 for excellent:

Customer satisfaction questionsAverage score (out of 10)
Value for money9.3
Quality of work9.5
Service9.6
Tidiness9.5

We also asked the following questions:

Did the traderYesNoNot applicable
Explain all costs94%2%4%
Give estimate/quote98%1%1%
Inform of any changes86%0%14%
Give receipt/invoice99%0%1%

Customer comments and scores (out of 10)


Date: 22 August 2017
Job description: repairs to roof tiles and leadwork.
Customer comments: "All work was done to advised timescale, excellent service."
220817
Rating scores: Value:10  Quality:10  Service:10  Tidiness:10
Would you recommend this trader:
 Yes


Date: 27 June 2017
Job description: Repair of roof area requiring lead.
Customer comments: "Mr Mullin was pleasant, prompt, hard working and competent. He gave satisfactory quotation and started and completed job as promised and on time stated."
270617
Rating scores: Value:10  Quality:10  Service:10  Tidiness:10
Would you recommend this trader:
 Yes


Date: 28 April 2017
Job description: UPVC fascia and soffit boards replacement and dormer felt replacement.
Customer comments: "Thoroughly delighted with all aspects of the job."
270417
Rating scores: Value:10  Quality:10  Service:10  Tidiness:10
Would you recommend this trader:
 Yes


Date: 10 April 2017
Job description: New roof.
Customer comments: "Would highly recommend James Mullin. He provided great customer service, great finished product and turned up on time every day until the job was finished. Very easy to deal with, very pleased."
100117.
Rating scores: Value:10  Quality:10  Service:10  Tidiness:10
Would you recommend this trader:
 Yes


Date: 23 March 2017
Job description: None
Customer comments: "No detailed quotation. Just cost. Verbal one."
230317.1
Rating scores: Value:10  Quality:10  Service:10  Tidiness:10
Would you recommend this trader:
 Yes

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