Paisley Area Team Criminal Justice Service Pledges

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You should expect the following standards of service from our staff providing support to you.

We will:

• provide assessment and supervision of offenders within your community whilst maintaining community safety,
• provide reports to the court on time,
• schedule a formal interview for you within five working days of your order being issued,
• provide a service that focuses on your behaviour, highlights the effect on your victim and helps you to avoid further offending,
• ensure that you have received all the relevant information about the service you are receiving and have fully understood the information given to you,
• acknowledge your letter or email in three working days, and
• investigate all complaints within agreed timescales and put things right when they go wrong.

You should expect the following standards of services from our Criminal Justice Team:

Staff will:

• wear their identity card at all times or show it to you if it is not practical to wear it,
• not smoke in your home,
• be trained and supported to make sure they carry out their jobs professionally and will have procedures and policies for all services they provide,
• be polite and helpful at all times, and
• treat you with respect and keep all information confidential.

If you have any concerns about the service you received from Paisley area team, please contact:

Senior Social Worker
Social Work Services
Paisley Area Team
Abbey House
8 Seedhill Road
Paisley PA1 1JT

email: paisley.sw@renfrewshire.gov.uk
phone: 0141 842 4077
fax: 0141 842 4136Back to top