Adult Service Request Team (ASeRT)

Home > Services > Social care and health > Services for older people

ASeRT (Adult Service Request Team) deals with all service requests for adult services including:

• Home care
• Occupational therapy
• Community care (including respite, day care and residential)
• Community alarms
• Mental health
• Adult protection
• Carers (offering support or advice to those caring for a relative, friend, neighbour) / carers' self assessments
• Sensory impairment
• Physical disability day services (previously the Disability Resource Centre and Flexible Independent Personal Support Services)
• Royal Alexandra Hospital, Social Work Service
• Renfrewshire Learning Disability
• Reablement services for selected areas
• Integrated Alcohol Team
• Alcohol Problems Clinic
• Independent day care
• Health referrals/rehabilitation and enablement service (previously single point of access) and
• Home based respite.

The team deals with all requests, from anywhere in Renfrewshire, for:

Reablement

• Home care (e.g. home carers, community meals, overnight service, rapid response)
• Occupational therapy (e.g. bathing assessment, toileting equipment)

Sensory Impairment

• Visual impairment (e.g. information and advice, pre-registration, new registration and rehabilitation assessments, skill training)
• Hearing Impairment (e.g. communication support, information and advice, hearing needs assessment)

Staff are always happy to help - please contact us:

• phone: 0141 207 7878
• fax: 0141 886 3460
• text / SMS: 07958 010325
• email: adultservicerequest.sw@renfrewshire.gsx.gov.uk
  

Social work is committed to delivering excellent customer service and we welcome feedback on your experience of using our services.


Back to top