Visual Impairment Team - duty system

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If you intend to phone or visit Renfrewshire Council's Visual Impairment Team, please note that we operate a duty system. We are a fairly small team and do a great deal of our work during home visits. It is not possible for us to have a worker available throughout the working day to deal with enquiries and requests for service. This is why we have a duty system. This means that there will be a member of staff available at fixed times each day to deal with requests for help or advice.

The duty system is there to make sure that everyone gets access to our service. It is important that you try to use it. The duty times are listed below.

If you are a resident in Renfrewshire who is registered blind or partially sighted, a specific worker would have been allocated to you when you first became registered. The worker would have offered a full initial assessment and arranged any appropriate services. If, at a later date, you have a further need for services, you should make contact through the duty system rather than ask for the member of staff you saw before.

To contact us, please email: vi.services.sw@renfrewshire.gov.uk

or phone during our duty hours:
0141 847 4977

Alternatively you can fax us on:
0141 847 4966

or visit us during duty hours, or write to us at:

Mile End Centre
30 Seedhill Road
Paisley PA1 1SA

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