SeniorLine

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Need help with claiming benefits or entitlements? Then call SeniorLine, Help the Aged's free telephone advice service. The service aims to promote independence by offering advice or information on a wide range of welfare rights issues. Their trained advice workers can help with issues such as:

• claiming benefits
• housing advice, and
• getting help at home.

SeniorLine is free, impartial and confidential and aims to enable as many callers as possible to take action for themselves. They also supply details of relevant local or national organisations that can help. When you call, you may be asked appropriate questions to make sure that we have all the relevant facts and can explore all the options available. There are some types of help that SeniorLine staff are unable to offer:

• SeniorLine cannot take individual cases or offer advice work;
• The advice workers are not trained in counselling or legal matters, nor can they offer medical advice;
• Financial advice is restricted by the terms of the Financial Services Act 1986; and
• SeniorLine does not recommend tradespeople.

Call SeniorLine from 9am - 4pm, Monday to Friday, on 0808 800 6565 or email info@helptheaged.org.uk

For further information visit the Help the Aged Website.

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