Ramps - operational plan

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The operational plan is a key document we use to assess our performance. View our operational plan updates since March 2006 using the links below:

Operational Plan March 2006 (pdf 38KB)

Operational Plan July 2006 (pdf 38KB)

Operational Plan October 2006 (pdf 39KB)

Operational Plan January 2007 (pdf 38KB)

Operational Plan April 2007 (pdf 38KB)

Operational Plan October 2007 (pdf 38Kb)

Operational Plan January 2008 (pdf 39Kb)


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The operational plan sets out the main elements of service delivery and the challenging standards that we set for our services. It takes account of local and national priorities. The plan is reviewed regularly and our annual monitoring schedule allows us to measure our performance against the standards and our customer service pledges.

For more information on our operational plan, contact us by:

• email to: paisley.sw@renfrewshire.gov.uk
• phone: 0141 842 4160
• write to us at:
  RaMPS Service
  Kelvin House
  River Cart Walk
  Paisley PA1 1YS