Payment methods

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We offer many easy ways for you to pay your Council Tax bill. Here is a list of the options available:

Direct Debit - the easiest way to pay your Council Tax

We recommend Direct Debit as the most efficient and cost-effective way for you to pay your Council Tax. It's easy for you and it reduces our collection costs. Choose to pay on the 1st, 14th or 27th of each month.

If you want to change your payment date or switch to Direct Debit, you can download a mandate below or contact us so we can post one out to you. As an alternative, you can call us on 0141 842 4422 between 8am and 6pm (Monday to Friday) and arrange your Direct Debit over the phone. Once your Direct Debit starts, your name will automatically be entered into a prize draw every month with a chance to win a £50 Marks and Spencer giftcard.

Direct debit mandate (pdf - 146KB)

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Internet payments

• You can pay online using any UK bank or building society debit or credit card. You will have to pay a 2% fee on all credit card payments. Any payment you make online will be taken off your current year's Council Tax.

Credit or debit cards (for example, Maestro or Visa)

• You can pay by credit or debit card at our customer service centre at Renfrewshire House, Cotton Street, Paisley, at your local neighbourhood office or customer service point, or by phoning 0141 842 4400 (Monday to Friday, 8am to 6pm). An automated payment service is also available 24 hours a day by phoning 0845 602 0355. This is a local rate call from BT landlines although charges from mobile phone providers may vary. Any payment you make using any of our automated payment lines will be taken off your current year's Council Tax. You will have to pay a 2% fee on all credit card payments.

Standing order

• If you want to change to this method of payment, contact us and ask for a standing order mandate to be posted to you.

PayPoint/Payzone

• Pay with your payment card or current Council Tax bill at any shop in Renfrewshire displaying the PayPoint/Payzone sign. Please note that only cash payments will be accepted. Please contact the Council Tax office if you need a list of these shops.

At collection offices

• You can pay at our customer service centre at Renfrewshire House, Cotton Street, Paisley (Monday to Friday from 8am to 6pm), or at your local neighbourhood office or customer service point. For a list of the neighbourhood offices or customer service points where you can pay in person, see our collection offices page.

By post

• Address your payment to: The Director of Finance and Corporate Services, Renfrewshire House, Cotton Street, Paisley, PA1 1AD

Cheques and postal orders

• Your cheques should be crossed 'A/C Payee Only'. Make your cheques and postal orders payable to 'Renfrewshire Council'. If you are paying at a post office, make your cheque payable to 'Post Office Ltd'.

Payment card

• You can pay at our customer service centre at Renfrewshire House, Cotton Street, Paisley, at your local neighbourhood office or customer service point (see the link to collection offices in the related content), at any post office in the UK, or at any shop in Renfrewshire which displays the Paypoint or Payzone sign. If you would like to change to this method of payment, or need us to send you a replacement payment card, please contact our Council Tax enquiry line on 0141 842 4422, the lines are open 8am to 6pm Monday to Friday. You can also email the Council Tax staff to ask for a payment card.

Please note that if you are paying a bill for a previous financial year by Debit or Credit card, you must phone 0141 842 4400 and speak to one of our customer service advisors who will be able to allocate your payment to the correct financial year. Alternatively, you can pay at your local collection office, or by post, but you must indicate which year your payment is meant for.


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