Choosing a gardener
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Some gardeners specialise in work such as the best types of plants for your garden's soil, while others may specialise in garden ponds or water features.
Gardeners don’t need any formal qualifications but there is wide range of qualifications that they could have, ranging from an apprenticeship in amenity horticulture, which usually includes NVQ and SVQ to Level 2, through to certificates and diplomas in horticulture, or and even a degree.
Often landscape gardeners will visit for free and some may even produce a design without charge if they have the contract to carry out the work.
Find out more by browsing websites such as the Association of Professional Landscapers, Landscape Institute and British Association of Landscape Industries.
You can use our trader checklist to help you select a reliable trader and guide you through the process of forming a contract.
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Renfrewshire Trusted Trader Scheme
Renfrewshire traders have signed up to become members of our Trusted Trader Scheme. We have a directory of consumer rated businesses that have agreed to abide by a specific code, as set out by Trading Standards. You will see their average score out of 10 for their previous jobs and also a compiled list of customer comments to help you make a decision when choosing a trader.
How to record a complaint against a trader
- In the first instance, you should contact the trader in writing and give them the opportunity to resolve any issues you may have.
- Send your complaint letter by Recorded Delivery and keep a copy of the letter and the Recorded Delivery receipt for records.
- Consumer Direct and Directgov have produced template letters to make a complaint.
If your letter fails to resolve the complaint and you require to speak with an adviser for further consumer advice:
- contact our partners, Consumer Direct on 08454 04 05 06.
- If Consumer Direct advice does not resolve your complaint, they will refer it on to us for further investigation. Please note that, depending on the circumstances, it may take up to 10 working days before we can contact you.
- For further consumer advice please visit the Directgov website.
Alternatively, you can complete the following form and submit direct to Trading Standards:
Consumer Complaint Reporting Form (pdf - 604Kb)
Contact us
- email: ts.es@renfrewshire.gov.uk
- phone: 08454 040506
- call in or write to us at:
- Trading Standards
Environmental Services
Renfrewshire House
Cotton Street
Paisley
PA1 1BR



