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Home > Services > Community and living > Consumer advice and protection



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Car boot sales can be great places to pick up a bargain, but consumers buying second hand goods need to be vigilant if they want to avoid being ripped off, or even hurt!

This page contains advice for those buying and selling at car boot sales.

Advice for bargain hunters

Bargain hunters are advised to consider the following before visiting a car boot sale:

Remember also, buying from a private seller is not like buying from a trader. If you buy goods from someone who is in business, you have rights against the seller if they (the goods) are not of satisfactory quality, fit for the purpose or correctly described. If there is a problem with the goods you can return them to resolve the problem. However, if you buy from a private seller, the only requirement is that the goods are described correctly, so ‘caveat emptor’ or ‘buyer beware’ very much applies.

If you think the seller may be a trader ask for a written receipt with the contact details on so that you can contact him in the event of a problem.

Advice for sellers

If you sell at a car boot sale it is strongly recommended that you become familiar with the legal implications of doing so. If you are a ‘private seller’ your legal responsibilities and obligation are less than if you are a trader. It is therefore worth asking yourself – am I a private seller or a trader?

Ask yourself whether the goods you are selling are your own personal property. If they are not and you are buying goods for the express purpose of selling them for a profit you are very likely to be considered a trader under the law. Furthermore, if you attend car boot sales on a regular basis, even if it is only once every couple of months, you may be regarded as a trader. And if you employ anyone and/or sell the same type of goods from other venues, such as markets or from home, you are almost certainly a trader in the eyes of the law.

Private sellers

Even if you are not considered to be a trader, if you describe goods you are selling and that description turns out to be inaccurate, you are required to give a refund, replacement or a partial refund to reflect the misdescription.

Traders

If you believe that you are a trader, then you are required to comply with a number of laws including: Business Names Act, Consumer Protection Act, Trade Descriptions Act, Price Marking Order, Food Safety Act and Sale & Supply of Goods Act. This includes giving your customers their statutory consumer rights in full. If you require help or advice, please contact us, or visit the Business section of our website.
Good practice for selling goods at a car boot sale
If you require further consumer advice, or to make a complaint about a trader, please contact our partners, Consumer Direct on 08454 04 05 06, or visit the Consumer Direct website.

Alternatively, you can complete the following form and submit direct to Trading Standards:

Adobe Acrobat PDF iconConsumer Complaint Reporting Form (pdf - 604kb)

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