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Renfrewshire Community Plan 2008 - 2017 Ripped off? Then tip off
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Do you think you've been ripped off?
Unfortunately, some people find themselves in a situation where they feel they have been 'ripped off' by a trader.
The Trading Standards Institute have set up a website called Rip-off tip-off. It was set up to encourage members of the public to report traders who may be ripping people off. These include
- cowboy builders
- doorstep traders
- counterfeit product sellers
- loan sharks
- bogus homeworking schemes, and
- bogus competitions.
How to record a complaint against a trader
If you require to speak with an adviser for consumer advice, or to make a complaint about a trader:
- contact our partners, Consumer Direct on 08454 04 05 06.
- If Consumer Direct advice does not resolve your complaint, they will refer it on to us for further investigation. Please note that, depending on the circumstances, it may take up to 10 working days before we can contact you.
- For further consumer advice please visit the Directgov website.
Alternatively, you can complete the following form and submit direct to Trading Standards:
Consumer Complaint Reporting Form (PDF - 604kb)
Contact us
- email: ts.es@renfrewshire.gov.uk
- call in or write to us at:
- Renfrewshire Council
Environmental Services
Trading Standards
Renfrewshire House
Cotton Street
Paisley
PA1 1BR
