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Renfrewshire Community Plan 2008 - 2017 How to reduce junk mail and unwanted phone calls
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Here are some tips on how to reduce junk mail and avoid unwanted phone calls. All of these services are free, but there are some similar named companies that charge you for the same service.
| Problem | Solution |
| Junk mail To reduce the amount of personally addressed junk mail coming through your door | mail: The Mailing Preference Service, DMA House, 70 Margaret Street, London W1W 8SS phone: 08457 034599 web: mailing preference service website. It will take about four months before you start to get less mail. Put a notice in your window or next to your letterbox saying that you do not want to receive leaflets. |
| Unaddressed leaflets To reduce the number of unaddressed leaflets delivered by the Royal Mail, write, phone or email them and ask them to stop delivering | mail: Royal Mail Door to Door Customer Services, Opt-Outs, Kingsmead House, Oxpens Road, Oxford OX1 1RX phone: 08457 950950 email: optout@royalmail.com |
| Other ways to reduce unwanted mail | web: Sort It - Waste Aware website, if you are looking for more information about reducing, reusing and recycling waste where you live. |
| Unwanted phone calls To reduce the number of unwanted phone sales calls from companies who have NOT previously phoned you | mail: The Telephone Preference Service, DMA House, 70 Margaret Street, London W1W 8SS phone: 08450 700707 web: telephone preference website. It will take up to 28 days for you to stop receiving unwanted phone calls. |
| Unwanetd phone calls To reduce the number of unwanted phone sales calls from companies who HAVE previously phoned you | Send a letter by recorded delivery to each of them asking them to stop phoning you. If a company continues to call you after you have asked them to stop, contact: mail: Ofcom, Riverside House, 2a Southwark Bridge Road, London SE1 9HA phone: 08454 563000 web: Ofcom website. |
| Silent phone calls These phone calls are caused by companies who use automatic dialling equipment which dials more numbers than there are operators available | If you are bothered by silent phone calls: phone: Silent Callguard Service on 0844 3722325. |
Further information
The Citizens Advice consumer service provides free, confidential and impartial advice on consumer issues.
Visit www.adviceguide.org.uk or call the Citizens Advice consumer helpline on 08454 04 05 06.
Visit www.adviceguide.org.uk or call the Citizens Advice consumer helpline on 08454 04 05 06.
Contact us
- email: ts.es@renfrewshire.gov.uk
- call in or write to us at:
- Renfrewshire Council
Environmental Services
Trading Standards
Renfrewshire House
Cotton Street
Paisley
PA1 1BR
