Trading Standards - policies and plans

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In 1998, Renfrewshire Council adopted the UK Government's Enforcement Concordat. This is a document which sets out the principles of good enforcement practice, such as to:

• publish clear standards and monitor performance against them
• be open, give information in plain language, and consult customers
• be helpful
• have a comprehensive, easily-accessible complaints procedure
• take enforcement action proportionate to any offence found
• be consistent, fair and equitable.

Enforcement policy

Environmental Services' Regulatory Services (Trading Standards, Business Regulation and Wardens Service) have adopted an integrated enforcement policy, which sets out in detail what traders can expect when its officers are carrying out enforcement duties.

Regulatory Services Integrated Enforcement Policy (pdf - 38KB)

This Enforcement Policy document can be made available in an abridged form for anyone who requests it.

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Contact information

• email: ts.es@renfrewshire.gov.uk
• phone: 0141 840 3184 (select option 2)
• call in or write to us at:
  Renfrewshire Council
  Environmental Services
  Trading Standards
  Renfrewshire House
  Cotton Street
  Paisley
  PA1 1BR