Consultation - your opinion counts

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Renfrewshire Libraries Consultation

Renfrewshire Library Service wants to encourage the people of Renfrewshire to be involved in the development of the library service.

Why we want to consult you

• We want to ensure that we get a variety of opinions on a range of topics relating to the library service and that what you tell us helps to make the service more relevant to your needs.

Who we want to consult with

• We want to consult all users and non-users of the library service. We want opinions from our readers, learners, young people, older people, people using our computers, people with particular needs, people looking for information and people who just don’t use the library at all.

How we will consult you

• We will use a variety of ways to consult. We will use the council website to conduct online consultations, we will use paper based questionnaires, we will speak to you face to face both individually and in groups.

When we will consult you

• We have devised the consultation timetable below

Consulting with	Method of consultation	Time of consultation
Citizens	Public consultation meeting	July 2010 September 2011 September 2012
Borrowers	Paper based questionnaire	August 2010 August 2012
Non-users	Council website survey Face to face Partner questionnaire	August 2010 May 2011 August 2012
Library users	Paper based questionnaire	February 2012
IT users	Electronic survey	February/March 2012

What we will do with the information

• We will use the information we gather from the consultation to improve and develop the library service. We will report back on what respondents told us and what action we will take following the consultation.
  
• You can find out the results of previous consultations here.

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