Registration services service standards

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Registration Services staff will:

• provide clear advice and guidance
• aim to provide a 100 per cent accuracy rate for registrations
• provide certificates on registration once we receive the fee.
• provide details of our fees at our Paisley, Renfrew and Johnstone Registration Offices, and
• present your certificate in a folder for safekeeping.
If you have any questions about the services we provide, please phone the District Registrar (Paisley and Renfrew) on 0141 840 3388 or Senior Depute District Registrar (Johnstone) on 01505 320012.

Registration Office	Office Hours
Customer Service Centre Renfrewshire House Cotton Street Paisley PA1 1AN Phone: 0141 840 3388 Fax: 0141 840 3377 Email: registrar.cs@renfrewshire.gov.uk	Monday to Friday (for birth and death registration) Monday to Thursday Friday (for marriage and civil partnership registration)	8am to 6pm 9am to 4.15pm 9am to 3.30pm

Registration Office	Office Hours
Renfrew Area Office Town Hall Renfrew PA4 8PF Phone: 0141 886 3589 Fax: 0141 886 3589 Email: registrar.cs@renfrewshire.gov.uk	Monday to Friday	10am to 1.30pm(part-time office)

Registration Office	Office Hours
Johnstone Area Registration Office 16/18 McDowall Street Johnstone PA5 8QL Phone: 01505 320012 Fax: 01505 382130 Email: registrar.cs@renfrewshire.gov.uk	Monday to Thursday	9am to 4.15pm
	Friday	9am to 3.30pm

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