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Providing care and support to adults and children

Home > Services > Council and government > Council information, performance and statistics > Council performance

What is measured?

Performance indicator (A) details the waiting time for drug services.

Indicator (B) details the number of people age 65+ receiving home care. The indicator only includes home care services which are provided on an hourly basis. It does not include laundry services, home shopping, community alarms and community meals. It also counts only the hours received by the client and does not take into account where the council has to supply more than one worker.

Indicator (C) shows the total number of weeks of respite care provided.

Indicator (D) shows the number of in house foster placement for looked after children.

Indicator (E) shows the proportion of looked after children at home rather than away from home.

Indicator (F) details how well the council is meeting the national standard for placing accommodated looked after children with families.

How are we doing?

Our overall performance for providing care and support to adults and children has declined between 2009/2010 and 2010/2011.

Local Performance Indicator (A): Waiting times for drug services

2010/2011
52 days
2009/2010
0 days
2008/2009
49 days
2007/2008
131 days
Council target for 2011/2012
20 days
Trend
There was a significant increase in the waiting times for drug services between 2009/2010 and 2010/2011.


Statutory Performance Indicator (B): Home care

The number of people age 65+ receiving homecare

2010/2011
1,305
2009/2010
1,525
2008/2009
1,520
Council target for 2011/2012
n/a
Trend

The number of homecare hours per 1,000 population age 65+

2010/2011
355
2009/2010
316.6
2008/2009
337.6
Council target for 2011/2012
n/a
Trend

As a proportion of home care clients age 65+, the number receiving personal care

Number
Percentage
2010/2011
1,209
92.6%
2009/2010
1,323
86.8%
2008/2009
1,214
79.9%
Council target for 2011/2012
n/a
n/a
Trend

As a proportion of home care clients age 65+, the number receiving a service during evenings/overnight

Number
Percentage
2010/2011
515
39.5%
2009/2010
526
34.5%
2008/2009
446
29.3%
Council target for 2011/2012
450
n/a
Trend

As a proportion of home care clients age 65+, the number receiving a service at weekends

Number
Percentage
2010/2011
928
71.1%
2009/2010
1,072
70.3%
2008/2009
994
65.4%
Council target for 2011/2012
1,000
n/a
Trend

The number people age 65+ receiving homecare in 2010/2011 was lower than in 2009/2010 and 2008/2009. The number of homecare hours per 1,000 population 65+ in 2010/2011 was higher than in 2009/2010 and 2008/2009. The proportion of clients receiving personal care, a service during evenings/overnight and a service at weekends was higher in 2010/2011 than in 2009/2010.

Local Performance Indicator (C): Respite care

Total number of weeks of respite care provided

2010/2011
3,710
2009/2010
4,029
2008/2009
4,371
Council target for 2011/2012
4,519
Trend
The total number of weeks of respite care provided in 2010/2011 was lower than in 2009/2010 and 2088/2009.

Local Performance Indicator (D): Looked after children

The number of in house foster placement for looked after children

2010/2011
121
2009/2010
108
2008/2009
101
Council target for 2010/2011
120
Trend

The number of in house foster placement for looked after children was higher in 2010/2011 than in 2009/2010 and 2008/2009.

Local Performance Indicator (E): Looked after children

Percentage of looked after children at home rather than away from home

2010/2011
59%
2009/2010
61%
2008/2009
54%
Council target for 2010/2011
61%
Trend

The proportion of looked after children at home rather than away from home was lower in 2010/2011 than in 2009/2010 but higher than in 2008/2009.

Local Performance Indicator (F): Looked after children

Percentage of accommodated looked after children placed with families

2010/2011
77%
2009/2010
72%
2008/2009
70%
Council target for 2009/2010
78%
Trend

The proportion of accommodated looked after children placed with families was higher in 2010/2011 than in 2009/2010 and 2008/2009.

What factors influenced our performance?

The rate per 1000 population of homecare hours increased in 2010/2011 as the overall level of service rose due to the better reporting of packages purchased for clients being supported to live independently in the community.

The proportion of looked after children at home rather than away from home will be affected by the efforts provided by the council to support looked after children at home and the number of cases where the council has no choice but to accommodate the child.

The proportion of looked after children at home or placed with families will be affected by the overall increase or decrease in the number of looked after children.

What are we doing to improve our performance?

A home care modernisation board is reviewing the efficiency and effectiveness of the current home care service and structure. Issues being considered are the effects of the provision of free personal care on the uptake of chargeable services, as well as developments to affect a more flexible, personalised service.

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