Providing care and support to adults and children
Home > Services > Council and government > Council information, performance and statistics > Council performance
What is measured?
Performance indicator (A) details the waiting time for drug services.
Indicator (B) details the number of people age 65+ receiving home care. The indicator only includes home care services which are provided on an hourly basis. It does not include laundry services, home shopping, community alarms and community meals. It also counts only the hours received by the client and does not take into account where the council has to supply more than one worker.
Indicator (C) shows the total number of weeks of respite care provided.
Indicator (D) shows the number of in house foster placement for looked after children.
Indicator (E) shows the proportion of looked after children at home rather than away from home.
Indicator (F) details how well the council is meeting the national standard for placing accommodated looked after children with families.
How are we doing?
Our overall performance for providing care and support to adults and children has declined between 2009/2010 and 2010/2011.
Local Performance Indicator (A): Waiting times for drug services
2010/2011 | 52 days |
2009/2010 | 0 days |
2008/2009 | 49 days |
2007/2008 | 131 days |
Council target for 2011/2012 | 20 days |
Trend |
Statutory Performance Indicator (B): Home care
The number of people age 65+ receiving homecare
2010/2011 | 1,305 |
2009/2010 | 1,525 |
2008/2009 | 1,520 |
Council target for 2011/2012 | n/a |
Trend |
The number of homecare hours per 1,000 population age 65+
2010/2011 | 355 |
2009/2010 | 316.6 |
2008/2009 | 337.6 |
Council target for 2011/2012 | n/a |
Trend |
As a proportion of home care clients age 65+, the number receiving personal care
Number | Percentage | |
2010/2011 | 1,209 | 92.6% |
2009/2010 | 1,323 | 86.8% |
2008/2009 | 1,214 | 79.9% |
Council target for 2011/2012 | n/a | n/a |
Trend |
As a proportion of home care clients age 65+, the number receiving a service during evenings/overnight
Number | Percentage | |
2010/2011 | 515 | 39.5% |
2009/2010 | 526 | 34.5% |
2008/2009 | 446 | 29.3% |
Council target for 2011/2012 | 450 | n/a |
Trend |
As a proportion of home care clients age 65+, the number receiving a service at weekends
Number | Percentage | |
2010/2011 | 928 | 71.1% |
2009/2010 | 1,072 | 70.3% |
2008/2009 | 994 | 65.4% |
Council target for 2011/2012 | 1,000 | n/a |
Trend |
The number people age 65+ receiving homecare in 2010/2011 was lower than in 2009/2010 and 2008/2009. The number of homecare hours per 1,000 population 65+ in 2010/2011 was higher than in 2009/2010 and 2008/2009. The proportion of clients receiving personal care, a service during evenings/overnight and a service at weekends was higher in 2010/2011 than in 2009/2010.
Local Performance Indicator (C): Respite care
Total number of weeks of respite care provided
2010/2011 | 3,710 |
2009/2010 | 4,029 |
2008/2009 | 4,371 |
Council target for 2011/2012 | 4,519 |
Trend |
Local Performance Indicator (D): Looked after children
The number of in house foster placement for looked after children
2010/2011 | 121 |
2009/2010 | 108 |
2008/2009 | 101 |
Council target for 2010/2011 | 120 |
Trend |
The number of in house foster placement for looked after children was higher in 2010/2011 than in 2009/2010 and 2008/2009.
Local Performance Indicator (E): Looked after children
Percentage of looked after children at home rather than away from home
2010/2011 | 59% |
2009/2010 | 61% |
2008/2009 | 54% |
Council target for 2010/2011 | 61% |
Trend |
The proportion of looked after children at home rather than away from home was lower in 2010/2011 than in 2009/2010 but higher than in 2008/2009.
Local Performance Indicator (F): Looked after children
Percentage of accommodated looked after children placed with families
2010/2011 | 77% |
2009/2010 | 72% |
2008/2009 | 70% |
Council target for 2009/2010 | 78% |
Trend |
The proportion of accommodated looked after children placed with families was higher in 2010/2011 than in 2009/2010 and 2008/2009.
What factors influenced our performance?
The rate per 1000 population of homecare hours increased in 2010/2011 as the overall level of service rose due to the better reporting of packages purchased for clients being supported to live independently in the community.
The proportion of looked after children at home rather than away from home will be affected by the efforts provided by the council to support looked after children at home and the number of cases where the council has no choice but to accommodate the child.
The proportion of looked after children at home or placed with families will be affected by the overall increase or decrease in the number of looked after children.
What are we doing to improve our performance?
A home care modernisation board is reviewing the efficiency and effectiveness of the current home care service and structure. Issues being considered are the effects of the provision of free personal care on the uptake of chargeable services, as well as developments to affect a more flexible, personalised service.



